Candidate No. 537433
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Jennie

Sales

Telemarketer

Skills

★★★ Advanced:

Customer Service, B2B, Telemarketing, Outbound Calling, more

★★ Intermediate:

Chat Support, Inbound Calls, Appointment Setting, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Jennie has been working for 5 years in different companies from BPO, Real Estate and Retail industries. She handled different positions such  Customer Service Representative, Sales Representative, Appointment Setter, Lead Generation, and Telemarketer. She started working as a Customer Service Representative back in 2007 band started her freelancing in 2020. She's been working with Australian clients and supported the following tasks:
    • Cold calling business
    • Setting up appointments
    • Sales
    • Data mining
    • Record keeping
    • Customer Sevice
  • She handle 200-250 calls per day.
  • She is proficient in Salesforce, CRM, Google Docs, and Microsoft word.
  • Jennie is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile - Specialist 

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

Behavioral Summary
Jennie is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise. Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Jennie, who takes responsibilities very seriously.

With experience and/or training, Jennie will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Jennie is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:November 2007 to December 2009 (25 Months)Duties and Responsibilities:
  • Work with clients to determine their traveling needs.
  • Maintaining a positive, empathetic, and professional attitude toward Attention to Detail customers at all times.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Reliability Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Multi-tasking Ensure customer satisfaction and provide professional customer support.
Sales Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:April 2011 to April 2012 (12 Months)Duties and Responsibilities:
  • Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
  • Plan details for travel including transportation and accommodation. Book transportation and hotel reservations on behalf of clients.
  • Collect payments and pay fees.
  • Skills Resolve travel issues, complaints, and refunds. Meet sales targets and company quota.
  • Maintain client information and financial records.
  • Communication
B2C Sales Telemarketer
Industry:Retail / MerchandiseEmployment Period:April 2023 to August 2023 (4 Months)Duties and Responsibilities:
  • Lead Generation Specialist Cold call people/ commercial business using a given phone directory to sell products.
  • Answering incoming calls for potential customers.
  • Ask relevant questions to understand the customer's queries and requirements.
  • Use scripts to provide information about product's features, prices etc. and present their benefits.
  • Record the customer's personal information accurately in Google Sheets.
  • Data Mining (Generating Leads) Set up appointments and find potential clients.
  • Objectives Making calls to follow schedules for installation.
  • Sending emails as required.
Telemarketer Appointment Setter
Industry:Property / Real EstateEmployment Period:November 2022 to March 2023 (4 Months)Duties and Responsibilities:
  • Cold call people using a given phone directory to sell products.
  • Answering incoming calls for potential customers.
  • Ask relevant questions to understand the customer’s queries and
  • requirements.
  • Use scripts to provide information about product’s features, prices etc. and present their benefits.
  • Record the customer’s personal information accurately in Google Sheets.
  • Data Mining (Generating Leads)
  • Set up appointments and find potential clients.
  • Making calls to follow schedules for installation.
  • Sending emails as required.
  • Deal with customer complaints as a Customer Service Representative.
Sales Appointment Setter
Industry:OthersEmployment Period:November 2020 to April 2021 (5 Months)Duties and Responsibilities:
  • Take the initiative to learn about the company and grow within the role.
  • Prioritize which appointments take priority over others to maximize revenue.
  • Field outgoing phone calls and convert 50% or more to appointments.
  • Develop and distribute reports of each day’s appointments..
  • Demonstrate a pleasant disposition with each prospect.
  • Properly explain the services to prospective customers when making appointments.
  • Complete required call sheets at the end of each day.
Education History

Field of Study:

Psychology

Major:

Not Applicable

Graduation Date:

December 2000

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Customer Service, B2B, Telemarketing, Outbound Calling

★★ Intermediate:
Chat Support, Inbound Calls, Appointment Setting

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/15658019221

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Dell

Processor:

Intel(R) Core(TM) i5-3360M CPU @ 2.80GHz 2.80 GHz

Operating System:

Windows 10