Customer Support
Phone Support Agent
★★★ Advanced:
Customer Service, Customer Relations, Customer Support, Customer Handling, more
★★ Intermediate:
Customer Support, Graphic Design, Customer Service, Customer Relations, more
Hourly Rate Gauge
Today's value AUD $9.95
$9.01
if $ 1 = PHP 42$10.66
if $ 1 = PHP 30*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time, New Zealand Daylight Time, US Pacific Standard Time, US Central Standard Time, UK London
Hourly & Monthly Rate:
(inclusive of service fee)
Part Time: AUD $9.95 per hour or $861.97 per month
Full Time: AUD $9.95 per hour or $1723.93 per month
Field of Study:
Education/Teaching/Training
Major:
Elementary Education
Graduation Date:
January 2016
Located In:
Philippines
License and Certification:
Not Applicable
★★★ Advanced:
Customer Service, Customer Relations, Customer Support, Customer Handling, Customer Experience
★★ Intermediate:
Customer Support, Graphic Design, Customer Service, Customer Relations, Customer Handling
Internet Bandwidth:
Greater than 100mbps
Working Environment:
Private Room
Speed Test Result:
Download: 248.54 MBPS Upload: 183.76 MBPS
Internet Type:
Fiber
Hardware Type:
Laptop
Brand Name:
Dell
Processor:
Intel Core i5
Operating System:
Windows 10
- Rothel took Elementary Education in college and attended training and online courses for Virtual Assistant. She has been working for around 4 years as a Customer Service Representative for healthcare and home warranty insurance campaigns. She handled international clients.
- As a catalyst in customer service, she is responsible for
- Resolving customers’ queries
- Assisting healthcare providers to check patient insurance eligibility and billing complaints by performing activities such as refunding money and adjusting bills
- Identifying issues, analyzing information, and providing solutions to issues that arise
- Rothel can start ASAP and is amenable to any shift, whether full-time or part-time.
Predictive Index Behavioral Profile - ArtisanStrongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Behavioral SummaryRothel is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rothel plans ahead, double checks, and follows up carefully on decisions and actions.