• Mj has worked for almost 9 years as a Customer Service and Sales and Technical Support Representative within the BPO industry. He got a promotion from his last employer as a Subject Matter Expert.  He also attended training for Digital Marketing.
• He supported customers as an advisor for a wedding website:
  • answered queries via phone and email
  • handled escalation
  • and managed a team.
• MJ is also knowledgeable in sales, retention, and technical support.
• He is proficient in Zendesk, Gorgias and  Shopify,
• Can start immediately for any full-time position. 

Predictive Index Behavioral Profile - Persuader

Strongest Behaviors

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
• Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

Behavioral Summary

Mark Joseph is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.