Candidate No. 536682
PLAY AUDIO
Zany Zither

Customer Support

Email Support Agent

Data Entry Specialist

Skills

★★★ Advanced:

Customer Handling, Cold Calling, Virtual Assistant Skills, Administrative Support, more

★★ Intermediate:

Customer Service, Administrative Skills, Cold Calling, more

Hourly Rate Gauge

Today's value  AUD $13.23

$11.76

if $ 1 = PHP 42

$14.50

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time Part Time

Preferred Timezone:

Australian Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $13.23 per hour or $1146.87 per month
Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Zany has a bachelor's degree in political science. After that she also proceed courses in Professional Education, and she has NC II certificate in Bread and Pastry. She has been working for 12 years handling and performing roles such as Customer Service Representative, Online Lead specialist, Virtual Assistant and Call and email support  She has catered international clients since most of her work experiences handles clients.
  • She was exposed and proficient to the following tasks and tools:
    • Customer Service
    • Cold Calling
    • Administrative Tasks
    • Account Payables
    • Data Entry
    • Client Management
    • MS Office
    • Sales and Finance
  • She has been a Customer Service Representative for 8 years. Responsible in calling leads interested in selling their properties. By collecting details of the owners.
  • She's been also Online Lead Specialist for 5 months that process lead management.
  • She has been a Virtual Assistant for 1 year and 7 months as well. Responsible in collecting data, assisting the nurses, schedule management, sales and monitoring account payables.
  • Shes been an Online Nurse Assistance for 1 year and 3 months. That proactively do calls and answer inquiries through emails or chat.
  • Zany can start ASAP and open to any full-time or part-time roles.
Predictive Index Behavioral Profile - Analyzer
 
Strongest Behaviors
Zany will most strongly express the following behaviors:
  • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
  • Independent, analytical, critical, and creative thinking and action; Private.
  • Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral Summary
Zany Zither is an intense, results-oriented person, whose drive and sense of urgency are tempered and disciplined by a strong concern for the accuracy and quality of the details of any work for which they are responsible. Approach to any work done will be based on thorough analysis and detailed knowledge of all pertinent facts. Much more technically than socially oriented; has confidence in technical/professional knowledge and ability to get things done correctly. With experience, will develop a high level of expertise in their own work and will be critical of mistakes made by themself or others. Takes the work and responsibilities very seriously and expects others to do the same.
 
Employment History
Virtual Assistant
Industry:Consumer Products / FMCGEmployment Period:June 2021 to July 2023 (25 Months)Duties and Responsibilities:
  • Make phone calls and report it to the client.
  • Offer business solar panels to customers located in New York
  • exposed to sales.
  • Inbound calls
Virtual Assistant
Industry:Healthcare / MedicalEmployment Period:March 2020 to January 2021 (10 Months)Duties and Responsibilities:
  • Assist care giver and registered nurses.
  • Get detailed information.
  • Assisting nurses, requesting shifts, call nurses with request.
Rocket Station Virtual Assistant
Industry:Accounting / Audit / TaxEmployment Period:October 2019 to March 2020 (5 Months)Duties and Responsibilities:
  • Data Entry
  • Administrative tasks
  • Accounts payable
  • Monitor payments.
Online Lead specialist
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:January 2011 to October 2019 (105 Months)Duties and Responsibilities:
  • Lead generation
  • collect identified information of the leads.
  • Cold Calling
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2011 to October 2019 (98 Months)Duties and Responsibilities:
  • Customer Support
  • Data Entry
  • Escalate concerns.
  • Provide assistance with the customers.
Customer Support
Industry:Healthcare / MedicalEmployment Period:June 2021 to January 2024 (31 Months)Duties and Responsibilities:
  • Inbound and outbound call support.
  • Handled administrative tasks
  • Assigned to assist nurses with timesheet concerns during after office hours.
  • Contact facilities to check the need for nurses
  • Contact nurses for shift covers.
Education History

Field of Study:

Not Applicable

Major:

Technical Education and Skills Development

Graduation Date:

January 2017

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Customer Handling, Cold Calling, Virtual Assistant Skills, Administrative Support, Customer Service

★★ Intermediate:
Customer Service, Administrative Skills, Cold Calling

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Desktop

Brand Name:

desktop

Processor:

i5

Operating System:

Windows 11