Candidate No. 532768
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Rachelle

Administrative

Back-Office Administrator

Skills

★★★ Advanced:

Customer Service, Administrative Skills, Email Marketing, Canva, more

★★ Intermediate:

Graphic Design, Adobe Photoshop, MailChimp, Content Writing, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $11.59 per hour or $1004.42 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Rache holds a degree in Nursing and Psychology. She has a decade of experience working in a telecom and bank before transitioning to remote work in July 2022. She was a Virtual Assistant for a bakery in Australia for 1.5 years.
  • If not working, she is occupied with her home baking business.
  • She is proficient in performing the following:
    • Calendar management
    • Social media management and marketing
    • SOP creation
    • Market research
    • Lead generation
    • Email marketing
    • Team management - up to 12 employees
    • CRM maintenance
  • She adeptly used several applications and tools such as CRM, Canva, Photoshop, MailChimp, Google Workspace (Calendar, Gmail, Documents, Spreadsheets), Shopify, Uber Eats, Door Dash, Trello, Monday, Slack, and WhatsApp.
  • She can start in 2 weeks.
  • She is amenable to a part-time, day-shift role.
Predictive Index Behavioral Profile - Altruist

Strongest Behaviors
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Rachelle is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Rachelle gets along easily with a wide variety of people.

Employment History
Virtual Assistant
Industry:Food & Beverage / Catering / RestaurantEmployment Period:July 2022 to December 2023 (17 Months)Duties and Responsibilities:
  • Rostered employees
  • Managed Emails
  • Created and distributed memos and announcements
  • Maintained CRM files in Google sheet and Mailchimp
  • Managed E-commerce platforms such as Shopify, Uber Eats, Menulog and Doordash
  • Updated and maintained Training Manual and Product Catalogue
  • Created SOPs and Infographics Provided reports of E-commerce platforms' monthly performance
  • Did competitor research and lead generation
  • Created and posted social media contents
  • Email Marketing
  • Adhoc tasks
Assistant Retail Manager
Industry:TelecommunicationEmployment Period:September 2007 to December 2019 (147 Months)Duties and Responsibilities:Assistant Retail Manager
  • Ensured smooth and efficient implementation of operations at designated area of responsibility
  • Provided quality and efficient customer service through daily management of a team of employees to include motivating, recognizing, and rewarding, coaching, training, and problem solving
  • Developed strategies that increased sales and new accounts such as promotional events, marketing copies, templates, and proposals
  • Personally dealt with more complex customer inquiries including complaints, bill adjustment cases and performed other responsibilities as required in the special assignments Implemented SOPs and maintained store's passing rate on QA metrics
Administrative Assistant
  • Converted applications to revenue-generating accounts according to credit acceptance policies
  • Monitored quality and audit compliance of all sales applications, ensured completeness of information and documents prior encoding in the system
  • Conducted validation and verification of documents to prevent fraudulent transactions
  • Conducts regular review of deviations and errors committed, its root causes and implements recommendations for improvement
  • Handled all broadband internet applications end to end from reservation to successful installation.
  • Ensured sales objectives are met
  • Provided administrative support to the sales team
Sales Specialist/Team Lead
  • Achieved given sales target
  • Was in charge of establishing sales objectives, executed promotional and sales activities such as raising awareness about products or services, in-store merchandising and presentation in meetings with SMEs and schools in assigned territories.
  • Conducted fieldwork in assigned territories to execute promotional activities, sales blitzs and sales booths
  • Handled all broadband sales applications end to end from reservation to successful installation.
  • Ensured sales objectives are met
Inventory Custodian
  • Analyzed sales trend across all SKUs.
  • Submitted inventory tracking report and stock requests for replenishment.
  • Assisted, supported and supervised inventory staff in performing daily tasks
  • Performs variance reconciliation and resolves audit exceptions
Sales and Service Associate
Industry:Banking / Financial ServicesEmployment Period:January 1998 to January 2003 (60 Months)Duties and Responsibilities:
  • Sold bank products and services to new and existing clients. Established client relationships, determined their financial needs and matched products to those needs.
  • Provided other bank services to clients such as account opening, completes all paying and receiving transactions while ensuring adherence to bank service standards and policies
  • Handled clients' concerns and complaints, recognizing opportunities to cress-sell products and services.
  • Updated clients' records and information cards
  • Prepared proof sheet of cash transactions for the day and reconciliation of cash in the bank.
Education History

Field of Study:

Psychology

Major:

Psychology

Graduation Date:

February 2024

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Customer Service, Administrative Skills, Email Marketing, Canva, Shopify

★★ Intermediate:
Graphic Design, Adobe Photoshop, MailChimp, Content Writing, Staff Scheduling

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/16174368134

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Acer

Processor:

AMD Ryzen 7

Operating System:

Windows 10