Administrative
Technical Support Specialist
Phone Support Agent
Email Support Agent
★★★ Advanced:
Customer Service, IT Technical Support, Microsoft Office, Google Apps, more
★★ Intermediate:
Customer Experience, Technical Support, Phone Support, Escalations, more
Hourly Rate Gauge
Today's value AUD $10.77
$9.70
if $ 1 = PHP 42$11.62
if $ 1 = PHP 30*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Availability:
Full Time Part Time
Preferred Timezone:
Not Applicable
Hourly & Monthly Rate:
(inclusive of service fee)
Part Time: AUD $10.77 per hour or $933.19 per month
Full Time: AUD $13.23 per hour or $2293.73 per month
Field of Study:
Computer Science/Information Technology
Major:
Balanga City, Bataan
Graduation Date:
March 2015
Located In:
Philippines
License and Certification:
Not Applicable
★★★ Advanced:
Customer Service, IT Technical Support, Microsoft Office, Google Apps
★★ Intermediate:
Customer Experience, Technical Support, Phone Support, Escalations, Quality Assurance, Customer Service, Lead Generation
Internet Bandwidth:
Greater than 100mbps
Working Environment:
Private Room
Speed Test Result:
https://www.speedtest.net/result/15514306400
Internet Type:
Fiber
Hardware Type:
Desktop
Brand Name:
Asrock
Processor:
Ryzen 5 3500x
Operating System:
Windows 11
- RJ has a bachelors degree in Computer Science and has been working for almost 8 years in the business process outsourcing companies handling roles such as Technical Support, Customer Service Representative, Process Associate, Lead Generation Specialist and back office admin, handling accounts such as IT Software, Warehouse, healthcare, financial and food delivery services. He has catered to US and UK Clients.
- Within his 8 years professional work experiences in the BPO companies, he was promoted to SME, QA and Team Leader.
- He was exposed to the following tasks:
- Phone Support
- Customer Service
- Technical Support
- Processing Claims
- Shipment
- Administrative tasks
- He is proficient in using tools such as Microsoft Office, Google Apps, Programming languages: Visual Basic 6.0 and .net, PHP. Zendesk, Shopify and Amazon.
- He can start ASAP, amenable to working ane shifts and open to any full-time or part-time roles.
Predictive Index Profile - StrategistStrongest Behaviors
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
Behavioral SummaryRay John is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.
Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Ray John takes work and responsibilities very seriously and expects others to do the same.