• Therese has been in the Freelancing Industry for over ten years, working for companies like Property Management, Advertising, e-Commerce, Caregiving, Childcare, Medical, and IT software, where she handled and performed roles like Cold Caller, Technical Support, Social Media Manager, Backend Website Data Encoder, Client Sales Representative, B2B Telesales, Customer Service Representative, and Relationship Manager. She also worked for Business Outsourcing Companies as Technical and Customer Service assistance for telecommunications accounts. She has catered to UK and US clients. She holds a bachelor's degree in Management Accounting.
• She was exposed to the following tasks:
  • Phone Support - Inbound and Outbound
  • Cold Calling
  • Billinig
  • B2B sales
  • Technical Support
  • Customer Service
  • Order Management 
  • Email Management 
  • Client Relations
  • Market Research
  • Job posting
  • Data entry
  • Data mining
  • Content creation
  • Social media management
  • Skiptracing
  • Administrative tasks
• She is proficient in using tools such as salesforce, MacOs, MS tools, CRMs, Google apps, ringcentral, CRMs and podio.
• She is currently employed part-time (6 hours.day), can start ASAP, amenable working to any shifts and open to any full-time or part-time roles.

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

JONREL THERESE is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in JONREL THERESE, who takes responsibilities very seriously.

With experience and/or training, JONREL THERESE will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and JONREL THERESE is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.