• Jorel has been working for almost 8 years in the Business Process Outsourcing Companies handling Manufacturing, Mobility and multinational technology where he handled and performed roles such as Technical Service Representative, Customer Service Representative and Content Moderator. He catered to US, AU and UK customers. He is a Civil Service Passer.
• He was exposed to the following tasks:
  • Phone Support - Inbound and Outbound calls
  • Technical Support
  • Customer Service
  • Scheduling (workforce)
  • Content Moderating
  • Administrative tasks
• He is proficient using CRMs, MS Tools and Google apps.
• He can start ASAP, amenable working any shifts and open to any full-time or part-time roles.

Predictive Index Profile - Operator

Strongest Behaviors

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.

Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Jorel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.