Candidate No. 511103
PLAY AUDIO
May Belle

Administrative

Phone Support Agent

Email Support Agent

Data Entry Specialist

Skills

★★★ Advanced:

SAP Business One, Data Entry, Documentations, Microsoft Office, more

★★ Intermediate:

VBA, C#, C++, Java, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, Hawaii Standard Time, Alaska Standard Time, US Pacific Standard Time, US Mountain Standard Time, US Central Standard Time, US Eastern Standard Time, UK London

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $11.59 per hour or $1004.42 per month
Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Belle has a Bachelor's degree in Computer Science. She has almost 9 years of experience working in the Logistics, Real Estate, and Food industries. She has already handled different roles such as Process associate, Process Expert, Data Analyst, and Virtual Assistant. Her expertise is in line with documentation and data entry. One of her major professional accomplishments is when she received an award for 3 consecutive months for "Employee of the Month" and "Milestone Awardee". To hone her skills, she attended the following trainings:
  • Lean Six Sigma White Belt Training (2014)
  • SAP Training (2014)
She is adept at doing the following tasks:
  • Clerical and Data Entry (input product details, goods received based on the Sales order, shipment details, invoice number, etc.) 
  • Email Support
  • Phone Support
  • Researching 
  • Reports making
  • Creation of customer and vendor profile
She is proficient in using the following tools or software:
  • Microsoft Office Suite (Word, Excel & PPT)
  • Microsoft Outlook
  • SAP TM
  • CargoWise
  • CargoPoint 
  • Basic programming language (Visual Basic 6.0, Java, C# and C++)
  • VB.Net framework
She needs to render 4 week's notice
She is amenable to working the any shift schedule for both full-time and part-time roles.

Predictive Index Behavioral Profile- Operator

Strongest Behaviors
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. May Belle has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

 
Employment History
Process Associate
Industry:Transportation / LogisticsEmployment Period:October 2012 to May 2014 (19 Months)Duties and Responsibilities:• Processing data in the system with good order as per Global KPI.
• Interface with origin offices to resolve issues in daily operations.
• Deliver performance on timeliness, accuracy, and productivity and ensures Global KPI’s are met.
• Follow up and reply to emails MCS, APM, or phone calls courteously and professionally.
• Compiling data from documents provided by clients or counterparts to register upcoming shipments in EDI.
• Follow up daily jobs and ensure MODS processing is as per specific IOP.
• Tracking and monitoring shipments.
• Capture information from one system to accomplish daily and weekly reports from previous jobs and shipments.
• Accomplish daily reports for upcoming shipments to make sure all shipments are registered on time.
• Checking all the information from the documents (SO, PO, Commercial Invoice, Tax Invoice, HBI, etc.) are correctly input into the system.
• Creating customer and vendor profiles from the documents provided in the request.
• Consistently achieved established service standards.
Process Expert
Industry:Transportation / LogisticsEmployment Period:March 2016 to May 2020 (50 Months)Duties and Responsibilities:● Receiving and prioritizing of incoming orders (Import (LCL/FCL/BB) /Agents / Uncontrolled / Cross trade / Transit/ etc.)
● Pull upcoming orders via SCP Open list and prioritize.
● Document pull from EFile, document completion and correctness check.
● File completion in forwarding systems (SAP TM, CARGOWISE, FOS and BAMS)
● Communication with Customer Service and Panalpina export house/Agents.
● Paying attention to customer-specific instructions
● Report irregularities in the Incident Handling Tool (IHT)
● Escalation of irregularities to Customer Service / Manager.
● Quality and Compliance responsibilities under IMS / attention given to predetermined processes and SOP's.
Data Analyst
Industry:Property / Real EstateEmployment Period:January 2021 to July 2021 (6 Months)Duties and Responsibilities:• Support functions shall include research of numerous websites in compliance with our data license agreements
• Specific areas of research will include but not be limited to recorder data (deeds, etc.), assessor data, property tax data, flood map data, real estate market and comparable data, and parcel zoning data.
• Will work closely through phone and email correspondence with America's team members on project/research status
• Identify and escalate priority issues
• Follow-up team member calls where necessary
• Support ad-hoc projects including periodic reviews of data and trends.
• Will be responsible for making sure that the Productivity Tracker is always up to date for reporting purposes
Virtual Assistant / Data Entry Clerk
Industry:Transportation / LogisticsEmployment Period:July 2021 to February 2023 (19 Months)Duties and Responsibilities:• Clerical and data entry tasks
• Extract data from the suppliers
• Track booking, shipment, and container details
• Report discrepancies
• Pull upcoming orders, document completion and accuracy check
• Receives Purchase Orders and create a Goods Receipt
Education History

Field of Study:

Computer Science/Information Technology

Major:

BS Computer Science

Graduation Date:

April 2013

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
SAP Business One, Data Entry, Documentations, Microsoft Office

★★ Intermediate:
VBA, C#, C++, Java

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/14993364795

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

ASUS

Processor:

AMD Ryzen 5 5500U with Radeon Graphics 2.10 GHz

Operating System:

Windows 11