Candidate No. 509478
PLAY AUDIO
ROELLIAM

Systems Networking and Administration

System Administrator

Server Administrator

Network Administrator

Skills

★★★ Advanced:

System Administration, Linux System Administration, Networking, Microsoft Server Administration, more

★★ Intermediate:

Project Management, Mac OS, more

Hourly Rate Gauge

Today's value  AUD $21.45

$18.63

if $ 1 = PHP 42

$24.12

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, Hawaii Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $21.45 per hour or $1859.12 per month
Full Time: AUD $21.45 per hour or $3718.23 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Roe is a graduate of Computer Engineering and has been working for 17 years now. He is a Microsoft Certified Professional since 2006. He has been connected to different industries like Education, IT Consulting, BPO, Banking, and Human Resources Consulting. He has already handled different roles which include working as a Senior System Administrator, Security Test Analyst, Systems Engineer, Remote Desktop Support Engineer, Technical Support Engineer, and Infrastructure Engineer. He has prior experience supporting US and Australian clients via phone, email, chat, and remote sessions. He has advanced skills in System Administration and server and network security. He is also adept doing the following tasks:
  • Supporting and maintaining AWS Infrastructure
  • Does comprehensive support on client systems like web servers, FTP server, and Active Directory server/domain
  • Maintaining cloud networking of AWS
  • Handles the PCI compliance or security area
  • Research on how to enhance the system/cloud infrastructure of the client
  • Troubleshoot switch platforms and functionalities
  • Analyze logs and reports in Azure
  • Adhere to and remediate security risks and threats
  • Providing level 2 security support for the servers, desktops, and the users
  • Monitoring of Windows Citrix and  virtual machine servers
  • Deploying routers, edge switches, firewalls, and the cabling
  • Handling deployment of wifi connectivity\
He has acquired certification in Linux System Administration. 
He is proficient in using the following: 
  • IIS7&8
  • JIRA
  • Postman
  • Reetro, MigrationWiz
  • GoDaddy
  • DigiCert
  • Twilio
  • MailStore,
  • MXToolbox
  • Citrix
  • Windows Active Directory
  • TimeDoctor
  • Cloudyn
  • CloudFlare
  • SCCM,
  • HP OVCM
  • ServiceDesk Ticketing System
  • RequestIT
  • Airwatch
  • Remote Desktop,
  • BlackBerry Exchange Server
  • VMWare
  • VSphere
  • HP Device Manager
  • Mainframe
  • RightFax
  • Zoom
  • Skype
  • 8x8
  • TeamViewer
  • Siemens PABX
  • I/O Block termination
  • Avaya IP
  • AWS
  • Microsoft Azure
  • Microsoft Office 365
  • MSQL
  • BladeLogic servers
  • Windows9x/NT/2010/XP/Vista/10
  • Windows Servers
  • Linux (Redhat, Bitnami)
  • Mac OS
He needs to render 4 week's notice
He is amenable to working the dayshift schedule for both full-time and part-time roles.

Predictive Index Behavioral Profile- Controller

Strongest Behaviors
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
  • Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities, rather than routines.
Behavioral Summary

Roe is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that he knows what he is talking about before speaking. Needs a lot of certainty and structure in his work so that it meets very high, specific quality standards.



 
Employment History
COMPUTER TECHNICIAN / COMPUTER INSTRUCTOR
Industry:EducationEmployment Period:September 2004 to May 2006 (20 Months)Duties and Responsibilities:
  • Working closely with other teaching and school staff.
  • Encouraging classroom discussions between pupil’s.
  • Teaching all areas of the school computer curriculum. 
  • Responsible for desktop support including assembly, installation, troubleshooting and maintenance.
  • Subject teacher in computer subjects.
  • Assists in desktop troubleshooting and setting dial-up internet connection.  Pioneer the LAN installation in Computer Laboratory.
TECHNICAL SUPPORT ENGINEER
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:October 2008 to September 2009 (11 Months)Duties and Responsibilities:
  • Responsible for desktop support for approximately 900+ users.
  • 24/7 IT on call support and monitors stability of the systems and network infrastructure. 
  • Responsible for providing level 2 technical support for desktop, laptops, telephone sets, printers, operating system, and office automation software and applications to all internal users.
  • Aids in customizing, upgrading, integrating, and testing hardware and software facilities for users.
  • Document and track changes in any installation, movement, and repair of IBM, Lenovo, Dell and HP desktops. Printers such as HP Laser Jet M3035X5, HP Laserjet 2300n and HP Business inkjet 1100. Telephone sets such as AVAYA phones and headsets.
  • Document and track changes in the logistics supply of IT equipment/apparatus Appointed as POC (Point-ofContact) in IT assets or IT equipments inventory for PBCom IBM-Daksh.
  • Coordinate IT equipments with other vendors for purchasing and resolving IT-related issues.
  • Handle team/s for any tasks/projects assigned.
INFRASTRUCTURE ENGINEER / ASSOCIATE SYSTEMS ENGINEER
Industry:Not ApplicableEmployment Period:August 2006 to June 2008 (22 Months)Duties and Responsibilities:
  • Configuring of Fortigate firewall such as block or unblock certain websites, create new policy routes, remote pre/post-installation and configuration of firewalls, filtering web contents, upgrading firmware versions, investigate any network slowdown in relation with the firewall and creation of vpn tunnel. Network troubleshooting and support both wired and wireless.
  • Implementation of Wifi Network Project through the configuration of 3Com 8760 Access Points, S3600 H3C POE Edge switches, H3C S7500, AR28-12 Router and Fortigate300A Firewall. Installation and configuration of H3C Quidview Network Management System. On-site support for Firewall, LAN and Wifi Network.
  • Planning, installation and implementation of WIFI network using 5 Linksys Wireless Access Points (WAP54G)
  • Continuation of the implementation of its network system. Basic Configuration and testing of 12 Cisco Express 500 switches. Assisted DILG IT personnel for the migration of the old network to its new network. Basic Configuration of Cisco 2851 Router and Cisco 2000 Series Wireless LAN Controller. Basic configuration Cisco Aironet 1010
  • Designed and implemented the Wifi Project using 4 units of 3Com 7760 Access Points and 40 units of 3Com OfficeConnect Wireless 54 Mbps 11g Compact USB Adapters.
  • Configuration of H3C-AR28-12 H3C S7500 Layer 3 Switch and H3C S3600 switches Router in Trinoma Mall. Installation and basic configuration of H3C Quidview Network and Management Software. Troubleshooting of merchants’ POS/LAN connectivity both Layer 1 and Layer 2.
  • As an IT Support, Proficient in using REMEDY (SRS) ticketing system, network routing and protocols, Cisco configurations, network management and Level 1 configuration of PBX (Hi-Path Siemens 4000). Deployment of desktops and peripherals. Perform troubleshooting and complex hardware and/or software upgrades or malfunctions at the desktop level. Making hardware recommendations to solve various business problems, and implementing solutions.
REMOTE DESKTOP SUPPORT ENGINEER
Industry:Banking / Financial ServicesEmployment Period:February 2010 to May 2011 (15 Months)Duties and Responsibilities:
  • Reviewing, resolving and escalating issues of incident tickets queues for any related remote desktop issues/problems for Beryl Project.
  • Remote desktop issues include Operating systems such as Windows NT, XP, and Vista, Microsoft Office 2000, 2003 and 2007, MS Communicator 2003, Windows IE, HPOVCM, and other Citibank desktop applications
  • Used VMware technology for remote desktop support and troubleshooting.  Provisioning, managing and monitoring of VMware machines/desktops via VSphere, Citrix and Microsoft Active Directory.
  • Deploying software applications via Active Directory and software manager such as HP OVCM.
  • Monitor and update security patches of anti-virus application for desktops. 
  • Supporting users using remote tools and through calls.
  • 12/7 shifting schedules.
SYSTEMS ADMINISTRATOR
Industry:Human Resources Management / ConsultingEmployment Period:April 2012 to November 2015 (43 Months)Duties and Responsibilities:
  • IT EUC Tier 2 security support which involves assigning and issuing of RSA tokens, activating and troubleshooting VPN connections. Primary point person in administrator rights removal project. Creation of BTrust rules for local machines. 
  • IT EUC Tier 2 Mobility support which involves troubleshooting of software and hardware for iPhone, iPad, Android phones and Blackberry phones issued by ADP. Provisioning for both BES (Blackberry Enterprise Server) and AirWatch are also performed. Coordinating purchasing requests of mobile phones through Ariba.
  • IT EUC Tier 2 Exchange support works closely with the Exchange Engineering team with regards to ASD escalations, BES, Outlook 2007/2010 and Lync. 
  • Creating applications access such as Mainframes, Clarify, Rightfax and other in-house and 3rd party apps.
  • Monitoring Windows, Citrix and VM servers alerts and perform troubleshooting if needed, if not, proper escalation follows.
  • Software provisioning for Citrix and VM desktops using HPOVCM, SCCM and Active Directory.
  • Remote technical support for networking, telephony and servers from US counterpart.
  • Citrix and VM desktop for Philippines associates where in ticketing system is a required process of support.
  • Perform validation testing with internal engineering and clients.
SYSTEMS ENGINEER
Industry:Not ApplicableEmployment Period:August 2011 to February 2012 (6 Months)Duties and Responsibilities:
  • IT technical support in Head Office. Managing desktops, servers and network systems.
  • Coordinating and managing vendors for hardware and software specifications and costing.
  • Design, collaborate and implement large-scale BPL technology and IT systems.  Pre-sales and post-sales support for projects handled.
SECURITY TEST ANALYST
Industry:Human Resources Management / ConsultingEmployment Period:November 2015 to August 2018 (33 Months)Duties and Responsibilities:
  • Provide subject matter expertise with reference to web application and vulnerability testing procedures.
  • Provide expertise and experience in information and data collection systems; data acquisition; web exploitation technologies; web analysis/evaluation attack processes and systems dissemination methods and tools.
  • Demonstrate and maintain current knowledge of industry trends and technologies.
  • Responsible for performing or assisting with configuring, integrating, supporting and administering all information security operations including application, database, desktop, network, server, remote device, network access and web security.
  • Taking full responsibility for delivering projects and collaborate with larger teams as necessary ▪ Penetration testing of web applications
  • Risk assessment of vulnerabilities and vulnerability reporting
  • Internal trainings to teammates about current procedures and technical tasks and projects
  • Development of internal tools useful for penetration testing
  • Leading projects related to security application and security test analyses Security compliance procedure
  • Consults with management and reviews project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project, and allocation of resources.
  • Utilizes industry-accepted project management principles and firm-established project management tools and processes to direct project teams in the definition, planning and execution of complex long-term projects crossing multiple disciplines and geographies.
  • Utilizes industry-accepted methodologies and processes to bring projects in on schedule, within budget, and to the customer's requirements.
SYSTEMS ADMINISTRATOR
Industry:Not ApplicableEmployment Period:August 2018 to October 2019 (14 Months)Duties and Responsibilities:
  • Provide troubleshooting, monitoring and reporting Switch Platform functionalities and issues example in Microsoft occupancy stores monitoring and coordination.
  • Provide analytical logs and reports in Azure including security recommendation reports.
  • Configuring Azure notification alerts
  • Responsible for performing or assisting with configuring, integrating, supporting and administering all Azure services operations including virtual servers/machines, databases, functions, and monitoring services.
  • Taking full responsibility for delivering projects. 
  • Penetration security testing of web servers.
SENIOR SYSTEMS ADMINISTRATOR–TEAM LEAD
Industry:Not ApplicableEmployment Period:February 2019 to January 2022 (35 Months)Duties and Responsibilities:
  • Handles and manages the team for the overall System Infrastructure and IT support.
  • Coordinating with multiple departments and managers to establish quality standards.
  • Reviewing and analyzed existing systems and performed proof of concept to suggest a solution to improve the IT services.
  • Maintain and administer clients AWS IT infrastructure, including cloud servers, networks, applications software, and all configurations.
  • Create, modify and delete accounts on various online platforms used by clients. Managing application settings as requested – Microsoft O365, 8x8 VOIP Platform Provides back-end support and maintenance for Amazon Web Services-hosted systems, as used by clients.
  • Provides back-end support and maintenance for clients’ websites such as deployments in productions servers.
  • Responsible for creating, troubleshooting and managing DNS and SSL using GoDaddy and CertifyTheWeb.
  • Plan, coordinate, and implement network and server security measures in order to protect data and software.
  • Monitor the performance of server systems and networks, and to coordinate Systems Analysts about network and servers access and use.
  • Design, configure, and test AWS/Cloud technologies and recommend changes to improve systems and network configurations. Determine server and network systems requirements related to such changes.
  • Determines root cause for IT issues that arise and develop practical, efficient, and permanent technical solutions.
  • Remains current on new technologies; evaluate and make recommendations as necessary
  • Responsible in documenting any IT-related procedures, guidelines, processes and knowledgebase documents.
  • Responsible also for Level 1,2 and 3 Support and taking initial Incident tickets, monitoring, performing and providing initial troubleshooting.
  • Designing and enhancing processes like Identity Access Management, provisioning of server-based infrastructure and vulnerability scanning from UAT to Production environments.
  • Keep updated in latest security threats and attacks and provide solutions in securing IT infrastructure through vulnerability scanning and remediation. Recommending and implementing security solutions for endpoint devices. Responsible for the security of IT Assets of clients
Education History

Field of Study:

Not Applicable

Major:

ENGINEERING

Graduation Date:

January 2004

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
System Administration, Linux System Administration, Networking, Microsoft Server Administration, Remote Desktop Administration, Atlassian JIRA, AWS, Office 365, Citrix Environment, SQL Azure, Windows Azure

★★ Intermediate:
Project Management, Mac OS

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/15004640754

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Dell Inspiron 14 7000

Processor:

Intel Core i7 – 7500U CPU 2.70GHZ

Operating System:

Windows 10