Candidate No. 507621
PLAY AUDIO
Chester

Systems Networking and Administration

Server Administrator

Network Administrator

Technical Support Specialist

Skills

★★★ Advanced:

Hardware Troubleshooting, Software Troubleshooting, Windows Administration, Network Administration, more

★★ Intermediate:

Project Management, VoIP, Firewalls, more

Hourly Rate Gauge

Today's value  AUD $12.41

$11.07

if $ 1 = PHP 42

$13.54

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $12.41 per hour or $1075.64 per month
Full Time: AUD $12.41 per hour or $2151.28 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Chester has a bachelor's degree in Information Technology and holds a Master's degree in Information Technology as well. He has 8 years of experience working in IT and has handled roles ranging from Application Developer, IT Administrator, IT Staff, and Part-time professor.  Industries he worked on include real estate, legal services, electronics manufacturing, education, IT services, and healthcare.

He is skilled in the following:
  • Hardware support
  • Software support
  • Windows System Administration
  • Linux System Administration
  • Network Administration
  • Wide Area Network
  • Storage Area Network
  • VOIP
  • Network Design
  • Project Management
He has been exposed to using these software:
  • Office 365
  • FileZilla
  • WinSCP
  • Cmder
  • Zoom
  • Skype
  • Photoshop
  • Visual Studio
  • Notepad ++
  • Putty
  • Sublime Text
  • Virtual Box
  • Linux KVM
  • OpenIT
  • Jira
  • Atlassian
  • VPN
  • Anydesk
  • Windows Remote Desktop
  • Real VNC
  • Teamviewer
  • MySQL
  • My SQL
  • Audacity
His day-to-day tasks are:
  • Supports daily IT Operations, backups, security, and assistance to users.
  • Diagnose and resolves hardware, software, and network problem
  • Maintains the network connection
  • Monitoring network 
  • Answers service issues and request
One of his accomplishments was suggesting several open-source applications to his employers to cut costs and improve overall productivity.

He can start ASAP and is available to work full-time.

Predictive Index Behavioral Profile - Collaborator

Strongest Behaviors
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
Behavioral Summary

Chester is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work
requiring an intuitive understanding of others’ viewpoints and feelings.

Patient and relaxed; is a particularly tolerant and understanding listener. People find this individual easy to talk to and feel no pressure or impatience from this rather easygoing, accepting person. Listens nonjudgmental,  and can understand many different sides of an issue. Their unselfish and uncritical interest in others is helpful in developing and maintaining personal relationships. Chester “wears well” in repeated contacts, thinks of others first, and will often put their needs and interests before their own. Driven to help others, including company management, colleagues, direct reports, or customers.
Employment History
Application Developer
Industry:Property / Real EstateEmployment Period:August 2015 to January 2016 (5 Months)Duties and Responsibilities:
  • Analyzes software requirements to ensure business requirements are met and software is scalable for future releases
  • Work with team members to improve enterprise application solutions.
  • Develop new features or products for an area of our platform working alongside with Development Team
  • Maintains and enhance current features and functionalities and monitor and control the system
  • Develop tools/ways in automating manual admin tasks.
  • Fix any defects and performance problems discovered in testing.
  • Develop or assists in the system modification to provide responsive and innovative solutions, and new functionality in enterprise-wide and/or complex specialized systems.
IT Administrator I
Industry:Law / LegalEmployment Period:February 2016 to July 2016 (5 Months)Duties and Responsibilities:
  • Supports daily IT Operations, backups, security, and assistance to users.
  • Set up and supports a variety of computer hardware, software, network, and associated peripherals, including hardware and software installation, maintenance, troubleshooting, and upgrade.
  • Diagnose and resolves hardware, software, and network problem or issues and escalated unresolved problems or issue to level 2 support or Supervisor.
IT Staff II
Industry:Manufacturing / ProductionEmployment Period:September 2016 to October 2016 (1 Month)Duties and Responsibilities:
  • Supports daily IT Operation, backups, security, and assistance to users.
  • Establish and formulates a working database using a windows-based application for Production, PPC, Engineering Section, General Affairs Department
  • Installs and configures computer systems.
  • Diagnose and solves hardware/software faults.
  • Maintains the network connection.
  • Administers Windows Server and Linux Server
  • Communicates to the ISP Provider
IT On-Call Support
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:October 2016 to December 2020 (50 Months)Duties and Responsibilities:
  • Installs and configures computer systems
  • Diagnose and solves hardware/software faults
  • Logs customer/employee queries
  • Maintains the network connection
  • Administers Firewall
Part-time Professor
Industry:EducationEmployment Period:December 2019 to July 2023 (43 Months)Duties and Responsibilities:
  • Prepares class sessions and assignments to help students grasp course content and how it integrates with overall students learning outcomes for the course.
  • Creates syllabi that clearly outline the course requirements, rationale, goals, and objectives
  • Teaches courses according to the College catalog descriptions and in accordance with defined course standards and outcomes.
IT Staff
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:October 2016 to June 2023 (80 Months)Duties and Responsibilities:
  • Maintains the network connection
  • Analyzes call logs to spot trends and underlying issues
  • Administers Firewall, Windows Server, VOIP, and Linux Server
  • In-charge for purchasing of Technology resources
  • Supports daily IT Operation, backups, security, and assistance to users
  • Installs and configures computer systems hardware, software, system, network, printers, and scanners
  • Diagnose and solves hardware/software faults
  • Answers service issues and request
  • Logs and keeps the records of employees’ queries
  • Manages IT Inventory
IT Support Analyst
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:July 2023 to November 2023 (4 Months)Duties and Responsibilities:
  • Diagnose and resolve software and hardware incidents, requests and coordinate/implement scheduled changes, including operating systems, telecoms and enterprise software applications.
  • Take ownership of issues by carrying out incident analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
  • To accurately record, update and document incidents and requests in the Service Desk ticketing system.
  • Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate and professional manner.
  • Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
  • To create, maintain and publish relevant support documentation in order to assist all users in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.
  • Verify IT Asset Management (ITAM) records up to date.
  • Provide support and management of physical access and general security of the premises where required.
  • To complete daily/weekly/monthly IT Health Checks for the Local Office.
  • Proactively notify Business and IT management of any issues as soon as they’re identified and provide regular updates on proposed solutions.
  • Assist in BCP planning and testing by ensuring IT hardware and facilities are DR ready.
  • Report to Business and IT Management on a periodic basis on IT issues, progress, initiatives, upcoming hardware/software replacements/upgrades and anything else which may impact Business operations.
  • Act as general on-site resource for all IT teams supporting the site.
  • Deployment and administration of Personal Computers (laptops and desktops)
  • Configuration and basic support of Blackberry devices
  • Basic administration of the AVAYA telephone system
Education History

Field of Study:

Not Applicable

Major:

Electromechanics Technology

Graduation Date:

January 2009

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Hardware Troubleshooting, Software Troubleshooting, Windows Administration, Network Administration, Linux System Administration

★★ Intermediate:
Project Management, VoIP, Firewalls

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Not Applicable

Processor:

i3-6006U

Operating System:

Windows 10