Industry:EducationEmployment Period:February 2015 to April 2024 (110 Months)Duties and Responsibilities:Manage budgets , and events or meetings .
Handle scheduling , record-keeping , and reporting .
Ensure the school complies with relevant laws and regulations .
Develop and run educational programs .
Resolve conflicts and other issues .
Communicate with parents , regulatory bodies , and the public .
Have a hand in the creation of the school curriculum .
Candidate No. 507273
PLAY AUDIO
Dan Israel
Customer Support
Hourly Rate Gauge
Today's value AUD $9.12
$8.32
if $ 1 = PHP 42$9.70
if $ 1 = PHP 30Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
Full Time: AUD $9.12 per hour or $1581.48 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Employment History
Administrative Officer
Quality Assurance Analyst
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:October 2017 to June 2024 (80 Months)Duties and Responsibilities:Review calls every week.
Documenting and reporting calls quality levels .
Communicating with other team members to solve problems .
Admin task.
Decision - making skills .
QA talk for newly hired.
The ability to closely follow company phone quality standards .
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
April 2010
Located In:
Philippines
License and Certification:
Not Applicable
Skills
★★★ Advanced:
.NET 2.0
★★ Intermediate:
.NET 2.0
Work at Home Capabilities
Internet Bandwidth:
Not Applicable
Working Environment:
Private Room
Speed Test Result:
Not Applicable
Internet Type:
Fiber
Hardware Type:
Not Applicable
Brand Name:
Not Applicable
Processor:
Not Applicable
Operating System:
Not Applicable
- Dan has a strong background in customer service, technical support, and quality assurance roles.
- His most recent position as a Quality Assurance Analyst from 2021 to 2024 involved monitoring and improving call quality, training new employees, and ensuring compliance with quality standards.
- His prior roles as a Technical Support Representative (TSR) and Chat Support Agent included troubleshooting, billing, and customer service duties.
- He has participated in relevant trainings and seminars, such as Advanced Excel 101, which add to his technical skillset.
- His tenure as an Administrative Officer provided leadership experience, where he managed tasks like budgeting, scheduling, and ensuring compliance with regulations.
- Dan demonstrates excellent organizational, multitasking, and problem-solving skills.
- His experience in quality assurance showcases his decision-making abilities and strong communication skills, which are vital for roles that involve interaction with team members or clients.
- Proficient in MS Office applications, particularly Excel.
- His experience in customer support roles suggests familiarity with CRM systems and other tools used in call monitoring and quality assurance tasks.
- Can start immediately.
Predictive Index Behavioral Profile - SpecialistStrongest Behaviors
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral SummaryDan Israel is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Dan Israel, who takes responsibilities very seriously.