Industry:Hotel / HospitalityEmployment Period:March 1999 to December 2007 (105 Months)Duties and Responsibilities:Front Office Management:
- Greet and assist visitors with a professional and friendly demeanor.
- Answer and direct phone calls to appropriate personnel. Manage incoming and outgoing mail and packages.
- Assist with basic accounting tasks, including invoicing and reconciling financial records.
- Collaborate with the finance team to ensure accurate and timely financial reporting.
- Maintain organized and up-to-date financial records
- Judith is a Computer Science graduate and has 20+ years of experience. Her career started when she was employed in a hotel resort as a Front Office cum Cashier and was promoted to Accounting-in-charge. She also joined an insurance company as a Data Encoder for 4 years. Since 2014, she has been an ESL online teacher to Chinese adult students on a flexible schedule. Simultaneously, she got hired in a BPO as a Customer Service Representative assigned to an education campaign.
- Over the years, she became well-versed in performing the following:
- Online teaching
- Accounts receivable
- People management
- Encoding patient information
- Proctoring and monitoring student's exam
- Customer support via phone
- Student technical assistance
- As a Data Encoder, she
- Accurately input and update data into the company database;
- Conduct regular data quality checks to ensure accuracy and completeness; and
- Collaborate with team members to streamline.
- She is adept with Slack, Zoho, Twilio, Zoom, GoTo Meeting, Canva, Microsoft Office Apps (Word, Excel, Teams, Outlook), and Google Spreadsheets.
- She can start immediately.
- She is amenable to a morning or mid-shift, part-time or full-time position.
Predictive Index Behavioral Profile - CaptainStrongest Behaviors
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Risk-taking and focus on future goals; more concerned with the future than the past. Adaptable, operates flexibly.
Behavioral SummaryJudith is a confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.
Their drive is purposeful, directed at getting things done quickly. This individual responds positively and actively to challenge and pressure, and has confidence in their own ability to handle novel problems and people. An outgoing, poised person, a lively and enthusiastic communicator, tending to be a little more authoritative than persuasive in style. Talks briskly, with assurance and conviction and is a stimulating influence on others, while being firm, direct, and self-assured in dealing with them.