Candidate No. 504392
PLAY AUDIO
Eldrin Choi

Virtual Assistant

Phone Support Agent

Email Support Agent

Chat Support Agent

Skills

★★★ Advanced:

Customer Service, Cold Calling, Email Support, Chat Support, more

★★ Intermediate:

Lead Generation, more

Hourly Rate Gauge

Today's value  AUD $14.88

$13.13

if $ 1 = PHP 42

$16.43

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $14.88 per hour or $1289.32 per month
Full Time: AUD $14.88 per hour or $2578.63 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Eldrin has been working for almost 10 years in the BPO industry and has 3 years of work experience as a Virtual Assistant and Customer Support in the Real Estate industry where he catered to clients based in the US and performed the following tasks:
    • Outbound and Inbound calls
    • Email management
    • Lead generation
  • He also supported billing, customer handling, and HR services.
  • He is proficient with Mojo, Netphone, Hootsuite, Canva, Asana, and HubSpot.
  • Eldrin can start immediately and is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile- Collaborator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.

Behavioral Summary

Eldrin is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

Employment History
CSR/VA
Industry:OthersEmployment Period:August 2021 to April 2023 (20 Months)Duties and Responsibilities:Assisting tenants via inbound, outbound, email, and text.
Inside Sales Agent
Industry:Property / Real EstateEmployment Period:June 2020 to July 2021 (13 Months)Duties and Responsibilities:Call property owners to check if they are interested for a cash offer.
Phone Banker/Live chat agent
Industry:Banking / Financial ServicesEmployment Period:November 2019 to December 2019 (1 Month)Duties and Responsibilities:Assist customers regarding their debit and credit card concerns via inbound calls and live chat platform.
HR Advisor/Technical Support
Industry:Human Resources Management / ConsultingEmployment Period:November 2014 to September 2017 (34 Months)Duties and Responsibilities:Assist customers/employees via inbound calls regarding their payroll/device (laptops/desktop).
Collections agent
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:November 2013 to September 2014 (10 Months)Duties and Responsibilities:Assist customers regarding their mobile accounts via inbound call.
CSR/SME/Team Lead
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:April 2010 to October 2014 (54 Months)Duties and Responsibilities:Assist customers regarding their mobile/internet/cable plans via inbound call.
Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

November 2010

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Customer Service, Cold Calling, Email Support, Chat Support

★★ Intermediate:
Lead Generation

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/15033355017

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Lenovo Thinkpad

Processor:

i5

Operating System:

Windows 10