• Nics has four years of experience in technical support and customer service within the BPO industry. Holding a Bachelor of Science in Education majoring in Social Studies. He has catered to clients based in the US and possesses 10 months of experience as a Customer Care representative to a client based in Singapore.
• His skill set includes :
  • Order fulfillment
  • Promoting products
  • Customer satisfaction
  • Trouble shooting
  • Technical Support
• Proficient in
  • Google Apps
  • Salesforce
  • Avaya
  • Microsoft Office 365
• Ready to start immediately for any full-time position.

Predictive Index Behavioral Profile- Promoter

Strongest Behaviors

• Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
• Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
• Focused on goals and the people needed to get there, not details or plans; frequently delegates details.

Behavioral Summary

NICOLE is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.