Industry:OthersEmployment Period:January 2023 to March 2023 (2 Months)Duties and Responsibilities:
- Cold calling: I am responsible for making a high volume of outbound calls to potential
- clients, introducing myself and the services of the company, and setting appointments.
- Lead management: Managing the leads generated by the company, following up with
- potential clients who have expressed an interest in mortgage services, and keeping
- accurate records of all interactions.
- Scheduling appointments: Scheduling appointments and ensuring that the appointments
- are at a time and location that is convenient for both my client and the potential client.
- Customer service: Providing excellent customer service to potential clients, answering any
- questions they may have, and addressing any concerns they may raise.
- Meeting quotas: As an appointment setter, it is expected to meet certain quotas for the
- number of appointments set and the number of leads generated. I am highly motivated and
- able to work in a fast-paced, goal-oriented environment.
- Rodgette has been working for 10 years in different companies from BPO, E-commerce, and Finance industries. He handled different positions such as Customer Service Representative, Technical Support, Virtual Assistant, and Appointment Setter. He started working as a freelancer in 2021 and worked with US clients. He supported the following task:
- Inbound and outbound calls
- Customer Service
- Technical Support
- Order processing
- Chat support
- Email Support
- Cold calling
- Appointment setting
- Social Media Management
- He worked in the BPO industry for 8 years and he was one of the Outstanding Performance Top 28 Blair Agent.
- He is proficient in different CRM such as Dispute Fox, Ninja Automation, Credit Repair, Cloud Google Docs, Spreadsheets, Suites, Microsoft Office, Basic Photo and video editing (Adobe,Canva) Slack, Discord, Trello, Notion Hubstaff, Keepa, Cloud, and Prodigy.
- Rodgette is available to start immediately, he is working part-time 4 hours per day but he is looking for a full-time position.
Predictive Index Behavioral Profile - SpecialistStrongest Behaviors
- Detail-oriented and accommodating; most comfortable working as part of a well-dened team for which they produce high-quality output and decisions.
- Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
- Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.
Behavioral SummaryRodgette is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within own area of expertise. Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Rodgette, who takes responsibilities very seriously.