• Jenny has over eight years of experience in the customer service industry. She has worked in the telecommunications, retail, and healthcare industry.
• Answered inbound calls from AU-based clients regarding postpaid phone bills.
• Was responsible for answering inquiries from patients regarding their bookings/clinic visit. Used a tool called BetterClinics to schedule Doctor’s appointments and have a system called Admin Panel. 
• Assisted in booking new appointments for patients in cases of requests surge. 
• Assisted in creating social media content and email marketing materials.
• She is currently in San Pablo and originally from Mandaluyong, she’ll be staying in her parent’s house during training and assures that there will be no issues with the travel time. 
• She is familiar with the training place since it is near the BPO office where she used to work. 
• For the technical requirements/working equipment she has a desktop, and it has dual monitors. She assures to find ways to have a laptop once successful in the role.
• Jenny is open to both part-time and full-time positions and can start ASAP.

Predictive Index Behavioral Profile - Specialist

https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors:

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

JENNY is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in JENNY, who takes responsibilities very seriously.

With experience and/or training, JENNY will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and JENNY is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.