Customer Service Specialist
Industry:Healthcare / MedicalEmployment Period:September 2012 to August 2015 (35 Months)Duties and Responsibilities:
- Approves & disapproves procedures through coordination with the accredited facilities & dental clinics.
- Answer inquiries & concerns raised by the client by giving proper information.
- Inputs/Encodes every call inquiry or approval for record purposes and documents any changes in pertinent information.
- Coordinates with the account officers if there are any concerns regarding patient’s status,renewals or coverage.
- Works in coordination with the coordinator secretary in hospitals or satellite clinic in the performance of duty as a customer service assistant for those assigned in hospital facilities.
- Coordinates with branch offices if there is a patient with in the area that needs assistance.
- Issues RCS 1 & 2 for walk in patients at the Cebu Office and RCS 3 for hospitals with no assigned PRO on duty. (with the final approval of TL/Supervisor/Manager)
- Multi task or performs other task as requested and as needed.
Talent Acquisition Specialist
Industry:Human Resources Management / ConsultingEmployment Period:May 2020 to December 2022 (31 Months)Duties and Responsibilities:
- Responsible on looking/sourcing candidates using LinkedIn and other various job boards.
- Posting Jobs on social media channels.
- Perform Data Entry of confidential employee information into the Candidate/Client database.
- Responding to emails and messages on LinkedIn.
- Creating job adverts & posting to corresponding platforms.
- Sorting CVs & shortlisting applicants for an initial interview.
- Communicating with candidates over the telephone, LinkedIn, or other channels to collect information relating to their application.
- Performing general administration tasks (mainly using Microsoft Office) such as formatting CVs and creating cover sheets.
- Managing the company’s recruitment database (HubSpot and accdb.cloudvault).
Data Entry Specialist (Part Time)
Industry:OthersEmployment Period:July 2022 to March 2023 (8 Months)Duties and Responsibilities:
- Compiling, verifying accuracy and sorting information to prepare source data for computer entry
- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
- Scrubbing information from LinkedIn and migrate it to spreadsheet
https://www.predictiveindex.com/reference-profile/altruist/
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