Customer Support
Phone Support Agent
★★★ Advanced:
Customer Service, Phone Support, Fraud Recovery, more
★★ Intermediate:
Inbound Upselling, more
Hourly Rate Gauge
Today's value AUD $11.26
$10.11
if $ 1 = PHP 42$12.20
if $ 1 = PHP 30*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, Hawaii Standard Time, Alaska Standard Time, US Pacific Standard Time, US Mountain Standard Time, US Central Standard Time, US Eastern Standard Time, UK London
Hourly & Monthly Rate:
(inclusive of service fee)
Part Time: AUD $11.26 per hour or $975.93 per month
★★★ Advanced:
Customer Service, Phone Support, Fraud Recovery
★★ Intermediate:
Inbound Upselling
Internet Bandwidth:
Between 5mbps to 100mbps
Working Environment:
Private Room
Speed Test Result:
Not Applicable
Internet Type:
Fiber
Hardware Type:
Laptop
Brand Name:
Not Applicable
Processor:
Not Applicable
Operating System:
Windows 10
Marie has over fifteen years of experience in the customer service industry handling financial accounts
She worked as a Fraud Recovery Agent for a credit card company where she investigated cases with fraudulent activities such as:
Worked as a customer risk investigator for an international payment system where she investigated accounts with unauthorized activities
Processed restrictions and appeals of accounts affected
Marie also did a bit of upselling where she offered other packages and products to their existing clients
Marie has very good communication skills and sounds pleasant over the phone
She is open to part-time positions and can start immediately
Predictive Index Behavioral Profile - Scholar
https://www.predictiveindex.com/reference-profile/scholar/
Strongest Behaviors:
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary:Marie Inez is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.
Marie is reserved and will generally express herself in a factual, direct, and succinct manner. A conscientious person, her approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, she’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.