Almira Martie - Administrative

Candidate No. 489912

PLAY AUDIO

Almira Martie

Administrative

Back-Office Administrator

Bookkeeper

Personal Assistant

Skills

★★★ Advanced:

Accounting Reconciliation, Administrative Support, Slack, more

★★ Intermediate:

Data Entry, Microsoft Tools, Pivot table, Administrative Support, more

Hourly Rate Gauge

Today's value AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses

Remote Staff Recruiter Comments

Almira has more than 3 years of relevant work experience. She has performed various roles in different local and international companies where she supported the following tasks:
- Income reconciliation
- Database management
- Admin support
- Email management
- Calendar management
- Reporting data
- Record-keeping
- Customer service
She has previously worked as a Personal Assistant to a Vice President and a CEO where she mainly provided executive assistance such as scheduling appointments and meetings and managing travel arrangements.
She has worked with clients from the US.
She also has a background in finance and accounting.
She has advanced knowledge in Vlook up, Pivot Table, and Excel.
She can immediately start by March 4, 2024.

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors

Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”

Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Almira will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Employment History

CUSTOMER SERVICE REPRESENTATIVE

Industry:Call Center / IT-Enabled Services / BPOEmployment Period:July 2020 to June 2021 (11 Months)Duties and Responsibilities:Client's advisor for Credit Cards with CITI Researching/Providing proper resolution to Request(s) Received through our Inbound Customer-Service Group Answer Inbound calls to Process Return Authorization Investigate and resolve customer issues, complaints, or concerns promptly and effectively Collaborate with relevant departments to provide comprehensive solutions Develop a deep understanding of company products and services to effectively address customer queries and provide accurate information Educate customers on product features, benefits, and usage to enhance their overall experience Guide troubleshooting common issues Maintain detailed and accurate records of customer interactions, including issues, resolutions, and feedback Use customer relationship management (CRM) tools effectively Identify recurring issues and recommend solutions Adhere to Call-Handling Step/s in Gathering Complete Information, Engaging our Customers, and Delivering Outstanding Service and call Resolution in all Transactions

ADMINISTRATIVE ASSISTANT

Industry:Utilities / PowerEmployment Period:August 2021 to January 2022 (5 Months)Duties and Responsibilities:Personal Assistant to the AVP of the Sector office Answer and direct phone calls, take messages, and handle general inquiries Manage and organize office files, documents, and records. Order and maintain office supplies Schedule appointments, and meetings, and coordinate travel arrangements for team members Maintain and update calendars to ensure accuracy Input and manage data in spreadsheets and databases Ensure data accuracy and integrity Prioritize and manage multiple tasks simultaneously to ensure deadlines are met Handle ad-hoc tasks and requests Work collaboratively with team members and other departments to facilitate smooth workflow Support and assist colleagues as needed

RECONCILIATION ANALYST

Industry:Banking / Financial ServicesEmployment Period:January 2022 to March 2024 (26 Months)Duties and Responsibilities:Perform comprehensive reconciliations across multiple financial records, systems, and databases regularly Learn, execute, and manage quality assurance processes that identify problematic fixed income terms and analytics Identify and investigate discrepancies, ensuring timely resolution and documentation of issues Collaborate with different teams to resolve discrepancies and streamline reconciliation processes Develop and implement strategies to enhance accuracy and efficiency in reconciliation processes Skilled in analyzing complex financial data sets, developing reports, and presenting findings to senior management teams Generate reports and communicate findings to stakeholders, highlighting trends, insights, and potential areas for improvement Adhering to regulatory standards and internal policies about the reconciliation of financial data. Communicating with internal and external stakeholders regarding reconciliation-related matters Collaborate with clients, vendors, and team members to address queries or concerns

ADMINISTRATIVE ASSISTANT

Industry:Accounting / Audit / TaxEmployment Period:August 2023 to November 2023 (3 Months)Duties and Responsibilities:Virtual Admin/Personal Assistant to the CEO Manage and organize the executive's schedule, including appointments, meetings, and travel arrangements Prioritize and coordinate commitments to optimize time management Arrange and coordinate travel plans, including flights, accommodations, and transportation Assist in preparing for meetings, including the creation of agendas, collation of documents, and coordination of logistics Handle sensitive information with the utmost discretion and maintain confidentiality Maintain and update the document management system Accurately enter data into company portals Handle additional tasks and projects as assigned to contribute to the overall efficiency of administrative processes.

Data Lead

Industry:Computer / Information Technology (Software)Employment Period:March 2024 to June 2024 (3 Months)Duties and Responsibilities:Operating from the Philippines, our tasks include extracting data from our client's previous POS systems (Quickbooks, Decor fusion, Shopify, Lightspeed) Exporting sales and sales journals annually Applying data cleanup procedures using formulas such as XLOOKUP, VLOOKUP, ARRAY, AND PIVOT TABLES. Engaging in constant communication with data engineers, other Data Leads, and the CEO throughout the "Go-live" process Responsible for updating the Notion database for each client Handling administrative tasks Undertaking manual data entry work

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Economics

Graduation Date:

May 2020

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Accounting Reconciliation, Administrative Support, Slack

★★ Intermediate:
Data Entry, Microsoft Tools, Pivot table, Administrative Support, Client Relations, Customer Support, Microsoft Excel, Microsoft Word, Canva, Google Calendar, Google Spreadsheet, Google Drive

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/15042286226

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Apple Macbook Air

Processor:

M1 Chip

Operating System:

MacOS X