Candidate No. 489005
PLAY AUDIO
Adrian

Customer Support

Technical Support Specialist

Phone Support Agent

Email Support Agent

Skills

★★★ Advanced:

Email Handling, Email Support, more

★★ Intermediate:

Technical Support, Customer Service, Order Processing, more

Hourly Rate Gauge

Today's value  AUD $9.62

$8.74

if $ 1 = PHP 42

$10.27

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, Hawaii Standard Time, Alaska Standard Time, US Pacific Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $9.62 per hour or $1666.95 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Adrian has been working for 2 years as a Customer Service Representative and Technical Support within the BPO industry.
  • He supported the following tasks:
    • Technical Support
    • Phone Support
    • Email Management
    • Order Management
    • Customer Handling
  • He is proficient with Microsoft Office 365, and Adobe Photoshop and has basic knowledge of HTML, C++, and Java.
  • He can start asap. He prefers dayshift but can consider a night shift for full-time and part-time positions.
Predictive Index Behavioral Profile-  Altruist


Strongest Behaviors
 

  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”



Behavioral Summary
 

A pleasant and extraverted person, Adrian is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Adrian gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

Employment History
BPO Agent
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2019 to March 2022 (36 Months)Duties and Responsibilities:Answering queries and providing technical support 
On-call Assistant Bartender
Industry:Not ApplicableEmployment Period:March 2010 to January 2013 (34 Months)Duties and Responsibilities:On-call Assistant Bartender
On-call Service Bar Waiter
Industry:Not ApplicableEmployment Period:April 2016 to January 2017 (9 Months)Duties and Responsibilities:On-call Service Bar Waiter 
Education History

Field of Study:

Computer Science/Information Technology

Major:

Undergraduate

Graduation Date:

January 2015

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Email Handling, Email Support

★★ Intermediate:
Technical Support, Customer Service, Order Processing

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Lenovo

Processor:

Intel Core i5

Operating System:

Windows 11