Candidate No. 485484
PLAY AUDIO
Kimberly

Customer Support

Technical Support Specialist

Phone Support Agent

Email Support Agent

Skills

★★★ Advanced:

Technical Support, Email Handling, Email Support, Chat Support, more

★★ Intermediate:

Telemarketing, Customer Support, Customer Handling, more

Hourly Rate Gauge

Today's value  AUD $10.44

$9.42

if $ 1 = PHP 42

$11.24

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $10.44 per hour or $1809.40 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Kimberly has been working for 5 years. She has performed various roles in different companies where she supported the following tasks:
    • Customer Service
    • Inbound Call & Outbound call
    • Technical Support
    • Email Management
    • Chat Support
    • Ticketing system
    • Telemarketing
    • Data Entry
    • Billing and retention
  • She worked with clients that cater to the US. 
  • She gets 50 calls per day and 40 of them are resolved issues. 
  • She is proficient with OB1, Grand central, Google suite, and Microsoft tools.
  • She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - Collaborator

Strongest Behaviors
  • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.

Behavioral Summary
Kimberly Anne is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
Employment History
Not Applicable
Not Applicable
Skills

★★★ Advanced:
Technical Support, Email Handling, Email Support, Chat Support

★★ Intermediate:
Telemarketing, Customer Support, Customer Handling

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Shared Room

Speed Test Result:

https://www.speedtest.net/result/14352363610

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

HP

Processor:

Intel Core i5

Operating System:

Windows 11