• Arnie has a bachelor's degree in Tourism Management. She has almost 4 years of professional work experience in Healthcare and Business Process Outsourcing handling travel accounts where she handled and performed roles such as Senior Travel Associate, Site Acquisition Officer, Front Desk Officer in a Hospital and, Airport Ground Officer.
• She was exposed to the following tasks: 
  • Phone Support - Inbound and Outbound Call
  • Email and Chat Support
  • Customer Service
• For the Travel accounts that she handled, she is experienced with the following: 
  • Ticketing through Sabre 
  • Process cancellations, changes, and Refunds
  • Process Hotel, Flight, and car rental booking
• As a Front Desk Office in a Hospital, she was tasked to do the following:
  • Assisting Patients' inquiries
  • Giving doctors a schedule
  • Recommending doctors to patients
  • Answering phone calls
  • Transferring calls to the doctors' clinic
• She considers herself an expert in MS Office, using Sabre, Amadeus, Farelogix, and Galileo.
• She is work-from-ready, has 2 monitors, and noise canceling headset.
• She can start asap, is amendable working any shifts, and is open for any full-time or part-time role.

Predictive Index Profile - Guardian

Strongest Behavior

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Laarnie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.