Industry:Manufacturing / ProductionEmployment Period:July 2013 to December 2013 (5 Months)Duties and Responsibilities:• Networking Equipments and Application (F5 Link Controller, Cisco ASA Firewall/VPN, Fortigate Firewall, Palo Alto Network, Websense URL Filtering, Riverbed SteelHead, Riverbed Cascade, Network System Monitoring (MRTG/PRTG/WhatsUP))
Candidate No. 478558
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Marc Anthony
Administrative
Invoice Processing Specialist
Collections Professional
Skills
★★★ Advanced:
Collections, Accounts Receivable Management, Credit Management, Loans Processing, more
★★ Intermediate:
Data Entry, Technical Support, Network Administration, System Administration, more
Hourly Rate Gauge
Today's value AUD $9.95
$9.01
if $ 1 = PHP 42$10.66
if $ 1 = PHP 30Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time
Preferred Timezone:
US Mountain Standard Time, US Central Standard Time, US Eastern Standard Time, US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
Full Time: AUD $9.95 per hour or $1723.93 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Employment History
On the Job Trainee
Loan Representative
Industry:Banking / Financial ServicesEmployment Period:January 2015 to March 2015 (2 Months)Duties and Responsibilities: • Meet with applicants to obtain information for loan applications and to answer questions about the process.
Operations CSR II
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2015 to August 2017 (29 Months)Duties and Responsibilities: • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Collections Coordinator
Industry:Healthcare / MedicalEmployment Period:August 2017 to November 2020 (39 Months)Duties and Responsibilities: • Collections is responsible for the collection of customer accounts receivable, credit hold decisions, and the development and negotiation of payment plans.
• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution • Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems
• Responsible for researching overdue account balances and recommending appropriate action in order to collect payment
• Maintaining open communication with customers and working to resolve any issues preventing payment while still maintaining a positive relationship
• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution • Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems
• Responsible for researching overdue account balances and recommending appropriate action in order to collect payment
• Maintaining open communication with customers and working to resolve any issues preventing payment while still maintaining a positive relationship
Associate III Credit Relationship Manager
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:December 2020 to October 2022 (22 Months)Duties and Responsibilities:
- Operations Tasks, Reporting Tasks, Administrative Tasks and Escalation Handling
- Perform data entry in the tool/database with complete information
- Maintaining and updating information in database regularly
- Scanning of documents
- Analyze Account Utilization
- Perform simple reconciliation with identified codes to be investigated
- Uploading of documents in the tool
- Order Release Analysis
- Credit utilization, exposure analysis
- Accurately apply and allocate payments
- Mailbox handling re: enquiries both internal and external
- Manage account maintenance
- Perform reconciliation tasks
- Resolve more complex transactional tasks
- Review of application forms (vendor and 3rd party customers)
- Handling of complex vendor accounts with specific requirements
- Other administrative functions as needed and identified by the role
- Maintain and monitor process trackers
- Provides data analytics to support business needs
- Provides required and scheduled reports as defined by management
- Understanding of the process and operational structure and the relation with other department/teams
- Review and/or investigate vendor/customer issue and resolve if the resolution is within the level of authority
- Timely escalation of unresolved issues/concerns for timely resolution
Education History
Field of Study:
Computer Science/Information Technology
Major:
Network Administration Technology
Graduation Date:
January 2014
Located In:
Philippines
License and Certification:
Not Applicable
Skills
★★★ Advanced:
Collections, Accounts Receivable Management, Credit Management, Loans Processing, Invoicing, Debt Collection, Inbound Collections, Outbound Collections, Billing, Skiptrace, Data Encoding, SAP, Oracle, Salesforce.com, Cisco VoIP, Microsoft Excel, Google Spreadsheet
★★ Intermediate:
Data Entry, Technical Support, Network Administration, System Administration
Work at Home Capabilities
Internet Bandwidth:
Between 5mbps to 100mbps
Working Environment:
Private Room
Speed Test Result:
Download: 14.16, Upload: 14.13
Internet Type:
Fiber
Hardware Type:
Laptop
Brand Name:
Dell
Processor:
Intel Core i5
Operating System:
Windows 10
Marc has 8 years of relevant work experience where he performed various administrative, customer service, and accounting functions in medical and BPO industries where he supported the following tasks for US and Canadian clients:
He has a degree in Mathematics and has been recognized as a Top QA for 2 consecutive years.
He also had a chance to train newbies under his supervision as he was a Subject Matter Expert during his time in the BPO.
He is proficient with the following tools: SAP, Oracle, Get-Paid, Salesforce, Cisco Jabber, DialPad, Microsoft Excel, and Google Sheets.
He is available to start immediately and he is amenable to working the night shift for any full-time position.
Predictive Index Behavioral Profile - Strategist
predictiveindex.com/reference-profile/strategist/
Strongest Behaviors
Behavioral Summary
Marc Anthony is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.
Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of the mistakes committed by himself. Marc Anthony takes work and responsibilities very seriously and in the work environment, they are factual, direct, and authoritative.