Industry:Call Center / IT-Enabled Services / BPOEmployment Period:November 2018 to July 2019 (8 Months)Duties and Responsibilities:
- Handled Credit repair campaign
- B2C outbound calling US Clients
- Lead generation
- Qualify customers
- Help customers to fix their credit scores
- Assist customer in paying loans and acquiring properties
- Angel has a 5 years professional work experience in the BPO industry handling Insurance, Healthcare, Financial, Sales and Leasing account where she supported the following roles:
- Telemarketing
- Lead Generation
- Appointment Setting
- Inbound and Outbound phone support
- Sales and Retention
- Warm and Cold calling
- B2B and B2C Campaign
- Customer handling
- She have an experience handling clients from Australia, UK, US, New Zealand and South Africa.
- Excellent comms skills.
- She's passionate in sales, was recognized as the top performer of the year and was promoted to a Team leader position.
- She is available to start immediately. Also, open for full-time.
Predictive Index Behavioral Profile- IndividualistStrongest behavior:
- Strongly venturesome in taking risks and focusing on the future; almost exclusively concerned with where they’re going rather than either how they’ll get there, or where they’ve been. Very adaptable; solves problems as they occur rather than through advance planning.
- Makes decisions and takes action, even when there’s an absence of proof confirming their decision. Comfortable operating outside of traditions, Angel Rose pursues strongly innovative ideas, even in the face of failures or popular opposition.
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
Behavioral Summary:Angel Rose is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.
Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.
Being more conceptual than detail-oriented, Angel Rose is fairly casual in working with details which are not vital to the job. Prefers to delegate such work to other people whenever possible. What is much more interesting is a new idea, or the big picture and an analytical, critical approach to solving problems and in getting results.