Chinas has over six years of customer service experience

She has provided assistance to customers in the US in the motor and financial industry

Did basic troubleshooting for customers having issues with the safety devices attached to their vehicles

Processed activation and reactivation of accounts in the system

When she handled the financial account she answered inquiries regarding billing and subscriptions

Process waiving of fees for customers with delayed payments

Assist in setting up disputes and fraud investigations

She is open to both part-time and full-time positions and is available to start immediately

 

Predictive Index Behavioral Profile - Promoter

https://www.predictiveindex.com/reference-profile/promoter/

Strongest Behaviors:

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Behavioral Summary:

China is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to China to be liked and accepted, and she express herself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.