• Responsible for Customer Service thru calls, chat, and Email 
• Attend to customer's concerns and provide solutions Sending emails to potential customers
• Graphic designing using Canva for Social Media Content post
• Create Scripts and Google Forms Answer Sheet provided to customers 
• Source Leads / Lead Gen / Web Scrapping
• Maintain Inbox Message organized FB META BUSINESS SUITE 
• Assist my client during actual/Onsite Training

• Prepared weekly invoices and released staff's salary
• Outsourced and hired experienced staff that will be filled to the position of Grinders, Chatters, Shillers, Moderators, Copywriters, Collab Managers, and Raiders
• Maintain the Discord servers organized and on track
• Led and trained the whole Team on how to handle and manage the community

• Managed Amazon Seller Central A-Z and Walmart Seller Center Product 
• Sourcing for Online Arbitrage, FBA, FBM and Wholesale. Customer Service 
• Email and Chat Support (Ebay, Amazon & Walmart) 
• Processed Returns and Refunds by contacting our Suppliers
• Update Multiple Tracking information/ Confirming Shipment to Seller Central Order Processing
• Daily update and monitoring of the profit sheets using Google Spreadsheets with formulas (Vlookup/Pivot Table)
• Sourcing profitable products using Keepa

Administrative Skills
• Doing office work like report preparation, attending meetings, and clients meeting.
• Doing some ad-hoc tasks like filing documents, encoding data, sorting files, checking sales reports, photocopying, scanning documents, and shredding.
• Customer service- answering phone calls, and resolving customers’ complaints.
• Inventory of stocks on hand and Office Supplies.
• Doing the monthly preparation of reports and submitting them on time.
• Doing another task as directed by a supervisor.

Cash Handling Skills
• Determined whether the money/bills if counterfeited or not.
• Sorting of Bills and denominations.
• Pick-up of daily sales and consolidation.
• Preparing cash and check deposit slips and depositing the cash sales in the bank.
• Collection of payment from over-the-counter customers and preparing official receipts in every transaction.
• Counting of cash sales. Balancing the funds in every shift.

Accounting/Treasury Skills
• Checking and preparation of cash advances. And liquidate Cash Advances before the due date comes. Balancing the Petty Cash Funds.
• Preparation and Balancing the USBF (Unclaimed Salary and Benefits Fund).
• Preparing the cashier’s allowance for the month.
• Preparing the payroll for the seasonal employees.
• Doing the Journal Entry- encoding data using the SAP System.
• Requesting Gift Checks and safekeeping of items in the Treasury.
Preparing cash boxes for cashiers and picking up sales.

• Upload Video Content on Tiktok/ IG on a daily basis
• Creates caption and think of the best hashtag for the content. 
• Manage each account to get more followers.

• Shopify orders and create a mailing label with USPS
• Sending messages to influencers and contributors on IG
• Create Klaviyo Mindfulness Text and Tips
• Schedule campaigns and emails
• Assist Client on any admin task like research, Youtube Keywords edits,
• Organize email and Canva Design