Customer Support
Technical Support Specialist
Phone Support Agent
Email Support Agent
★★★ Advanced:
Chat Support, Zendesk, Trello, Skype, more
★★ Intermediate:
IT Technical Support, more
Hourly Rate Gauge
Today's value AUD $14.88
$13.13
if $ 1 = PHP 42$16.43
if $ 1 = PHP 30*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
Part Time: AUD $14.88 per hour or $1289.32 per month
Full Time: AUD $14.88 per hour or $2578.63 per month
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
April 2015
Located In:
Philippines
License and Certification:
Not Applicable
★★★ Advanced:
Chat Support, Zendesk, Trello, Skype, Email Handling, Email Marketing, Email Support, Ticketing System, Google Spreadsheet, Google Calendar, Google Docs, Google Drive, Google Maps, Google Sheets, Office 365, Microsoft Dynamics, Microsoft Excel 2007, Microsoft Office, Microsoft PowerPoint, Magento, Technical Support
★★ Intermediate:
IT Technical Support
Internet Bandwidth:
Between 5mbps to 100mbps
Working Environment:
Private Room
Speed Test Result:
https://www.speedtest.net/result/15273933227
Internet Type:
Fiber
Hardware Type:
Laptop
Brand Name:
Acer
Processor:
11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Operating System:
Windows 11
- RJ has 16 years of experience in Customer Service, Technical Support, Sales, Back office, and College instructor
- He handled accounts like telecommunication, real estate, online shopping, desktop support, SAAS and software web application
- He is proficient in using Zendesk, Trello, Skype, outlook, Freshdesk, Google Suite, Microsoft office Dynamics and office
- He has basic knowledge in web development and SEO
- He can start immediately
Predictive Index Behavioral Profile -Strongest Behaviors
- Places high value on “the book,” and/or professional background, which will be followed exactly to protect the company against risk.
- Very cautious and conservative; faithfully follows a well-established, well-proven plan to ensure success; will generally not act without one. Does the homework before taking action, will find supporting proof and verify it.
- Detail-oriented with perfectionist tendencies; works best with a well-defined, proven team for which this individual can produce thorough and high-quality work and decisions based on solidly quantifiable data.
Behavioral SummaryA very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rick Jordan will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Rick Jordan is unselfish, motivated by a strong sense of duty. Derives satisfaction from doing good work for the company or the team, and values recognition of their dedication and specialized skill. Cautious; takes work responsibilities very seriously. Does things the established or conventional way, and will make changes only when convinced, with hard evidence, that the new way will be better. In rolling out new changes, Rick Jordan will be very tactical, thinking through exactly how it should be done, creating a complete plan, and having solutions to possible pitfalls. Decisions will be equally well thought-out.