Candidate No. 465000
PLAY AUDIO
Dhanica Dawn

Administrative

Web Designer

Phone Support Agent

Product Listing Specialist

Skills

★★★ Advanced:

Communication Skills, Problem solving, Problem Analysis, Leadership, more

★★ Intermediate:

Data Entry, Academic Research, Account Management, Account Validation, more

Hourly Rate Gauge

Today's value  AUD $8.63

$7.91

if $ 1 = PHP 42

$9.12

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $8.63 per hour or $748.01 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Dhanica has solid 6 years of work experience as a Virtual Assistant in various industries. She has performed tasks such as:
    • Managing administrative tasks
    • Quality Assurance
    • E-commerce reviewing
    • Customer Support
    • Fraud checking and reviewing
  • She is proficient in the following skills:
    • Email management
    • Fraud Verification
    • Bookkeeping
    • Call resolution
  • She is familiar with tools such as: 
    • Canva
    • Hoot Suite
    • Quickbooks
    • Learndash
    • Keep
    • Slack
    • Amazon
    • Microsoft Office
    • Google Sheets
    • Vimeo
    • Wordpress
    • Zendesk
    • Data Visor
  • She is available to start immediately. She is amenable to working in a fulltime position.


Predictive Index Behavioral Profile - Scholar

https://www.predictiveindex.com/reference-profile/scholar/

 

Strongest Behaviors

  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.


Behavioral Summary

 

This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.

Dhanica Dawn takes responsibilities very seriously, to the extent of worrying a good deal about them. That concern, plus a strong desire to assure a quality outcome, combines to make them particularly sensitive to criticism of their work and very responsive to praise for work well done. While this introspective person is imaginative and gives much thought to their ideas, they are very cautious about expressing or acting on them unless they are sure they can deliver on those ideas. They can be relied on to make proven, well thought-out, solid improvements in areas that they understand well.

 

Employment History
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:January 2022 to September 2022 (8 Months)Duties and Responsibilities:
  • Fraud Checker
  • Conduct investigations into allegations of fraud, waste or abuse committed by clients against the company.
  • Receive complaints and acknowledge their concerns
Industry:Property / Real EstateEmployment Period:September 2021 to January 2022 (4 Months)Duties and Responsibilities:
  • Administrative Support
  • Encode invoice and expenses
  • schedule meetings
  • Respond to emails and phone calls
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:February 2020 to June 2021 (16 Months)Duties and Responsibilities:
  • Design and edit the web page
  • Graphic designing
  • Video editing
  • Provide administrative support
Industry:Property / Real EstateEmployment Period:August 2019 to November 2019 (3 Months)Duties and Responsibilities:
  • Make minutes of the meeting
  • Respond to emails
  • Provide administrative support
  • Encode invoices and audit expenses of homeowners
Industry:Government / DefenceEmployment Period:August 2017 to August 2019 (24 Months)Duties and Responsibilities:
  • Administrative Support
  • Answering and redirecting phone calls
  • Organizing and scheduling meetings
  • Preparing and disseminating correspondence, memos, and forms
Industry:TelecommunicationEmployment Period:February 2017 to August 2017 (6 Months)Duties and Responsibilities:
  • Evaluating clients' financial information/status
  • Contact clients to gather financial data and documentation
  • Calculating risk ratios
  • Oversee the record keeping of the team
  • Prepare appropriate reports for management.
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2016 to February 2017 (6 Months)Duties and Responsibilities:
  • Answering questions about the company's products and services
  • Resolving issues and troubleshooting technical problems
  • Handling customer complaints
  • Processing orders
  • Provide proactive customer outreach
Not Applicable
Skills

★★★ Advanced:
Communication Skills, Problem solving, Problem Analysis, Leadership, Time Management, Adapters

★★ Intermediate:
Data Entry, Academic Research, Account Management, Account Validation, Marketing Strategy, Work ethic

Work at Home Capabilities

Internet Bandwidth:

50 Mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Cable

Hardware Type:

Laptop

Brand Name:

Acer

Processor:

Intel Core i5-1155G7

Operating System:

Windows 10