Candidate No. 463516
PLAY AUDIO
HEIDI

Sales

Phone Support Agent

Skills

★★★ Advanced:

Data Analysis, Problem solving, Administrative Support, Project Coordination, more

★★ Intermediate:

Business Plans, Social Media Marketing, more

Hourly Rate Gauge

Today's value  AUD $13.23

$11.76

if $ 1 = PHP 42

$14.50

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Not Applicable

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $13.23 per hour or $2293.73 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Heidi studied Bachelor of Science in Tourism. After graduation, she then applied as a medical sales representative, in 10 years of her experience she was able to grasp the market and build expertise in:
  • Developing business plans to increase market share
  • Conducting Continuing Medical Education (CME) in different clinics and hospitals
  • Reaching target sales
She then worked abroad for 10 years as a sales coordinator and was eventually promoted to Accounts Manager, her tasks were:
  • Managing different accounts
  • Processing high volume of product orders
  •  Providing training to sales coordinators
  • Reporting monthly sales
  • Monitor sales performances of all the accounts managers and business development managers
  • Review contracts prior to finalizing the deal
  • Handled customer complaints
Collectively she has more than 20 years of experience in Sales.
She was able to close a multi-million single contract.
She can start immediately.

Predictive Index Profile - Controller
https://www.predictiveindex.com/reference-profile/controller/

Strongest Behaviors
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks and follow up to ensure they’re done properly and on time.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
  • Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary

Heidi is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.
Employment History
Operations Manager
Industry:EducationEmployment Period:July 2018 to August 2022 (49 Months)Duties and Responsibilities:
  • Strategize process improvements and makes important policy, planning and decisions.
  • Responsible for maintaining and increasing the efficiency of the agency.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Identify and address problems and opportunities for the company
  • Build alliances and partnerships with other organizations.
Sales Administrator
Industry:Retail / MerchandiseEmployment Period:December 2007 to June 2017 (114 Months)Duties and Responsibilities:
  • Achieving high sales targets and goals.
  • Responsible for managing several accounts and often being of the company to many clients.
  • Processing a high volume of product orders.
  • Checking prices and contracts are up to date in the system.
  • Reporting monthly sales results to the sales team.
  • Supporting the sales force with general operations to help reach the team's objectives.
  • Taking care of service requests and customer complaints. 
  • Coordinating with Factory, Workshop, Warehouse, IPP, Procurement and Delivery, and Installation to make sure orders will be delivered as committed to the client.
  • Ensuring ISO standards are being adhered to.
  • Providing continuous training to sales coordinators.
Medical Representative/Product Specia
Industry:BioTechnology / Pharmaceutical / Clinical researchEmployment Period:September 1995 to May 2005 (116 Months)Duties and Responsibilities:
  • Regular coverage of Medical practitioners in the assigned area of responsibility.
  • Develop local business plans to increase market share.
  • Conduct CMEs in different hospitals and clinics.
  • Enforce and follow commercial practices and policies in daily activities.
  • Ensure reaching set sales targets.
Education History

Field of Study:

Not Applicable

Major:

Tourism

Graduation Date:

January 1993

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Data Analysis, Problem solving, Administrative Support, Project Coordination

★★ Intermediate:
Business Plans, Social Media Marketing

Work at Home Capabilities

Internet Bandwidth:

100 Mbps and above

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Desktop

Brand Name:

HP

Processor:

i5

Operating System:

Windows 10