Candidate No. 460154
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Marian

Customer Support

Social Media Marketer

Personal Assistant

Skills

★★★ Advanced:

Technical Support, Customer Service, Email Support, Chat Support, more

★★ Intermediate:

Digital Marketing, Graphic Design, Legal, SEO, more

Hourly Rate Gauge

Today's value  AUD $18.16

$15.88

if $ 1 = PHP 42

$20.27

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time Part Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, US Pacific Standard Time, US Mountain Standard Time, US Central Standard Time, US Eastern Standard Time, UK London

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $18.16 per hour or $1574.22 per month
Full Time: AUD $18.16 per hour or $3148.43 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Marian has 7 years of experience in the BPO industry handling Customer Service, Sales, and Technical Support for Financial, Cable, Internet Service Providers, and Consumer Electronics across the United Kingdom, the United States, and the Asia Pacific.
  • She also worked in a Marketing and Management Company as Recruiter, Trainer, and Account Manager.
  • 1 year up to the present time as a Freelancer for Project Based of Full Time and Part-time as General Virtual Assistant and Social Media Manager. Her task is:
    • Create designs for Social Media Posting.
    • Schedule Posting on Facebook and Instagram. Responding and engaging.
    • Calendar management
    • Email communications with Suppliers and Clients
    • Admin support and back-office
    • Basic graphic design 
    • Video editing 
    • Market research
    • Copywriting and website evaluation
  • She is also a YouTuber where content is about giving education to ages 0 to 5 years old kids.
  • She is proficient is tools such as Canva, Mailchimp, Filmora, Zkipster, GSuite, Asana, Dropbox, Aisle Planner, and Microsoft tools. 
  • She can start immediately. Open for full-time and part-time. 


Predictive Index Behavioral Profile-  Controller

Strongest Behaviors
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.

Behavioral Summary

Marian Joy is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.


 
Employment History
Executive Assistant
Industry:Not ApplicableEmployment Period:January 2002 to January 2008 (72 Months)Duties and Responsibilities:Family Business - Printing Company. I am responsible for encoding data and proofreading. I also do layout designing.
Recruitment Specialist
Industry:OthersEmployment Period:January 2013 to January 2014 (12 Months)Duties and Responsibilities:
  • Responsible for an initial and final interviews for applicants and conducting examinations
  • Trainer - conduct trainings and product knowledge
  • Account Manager handles a team and manage on how to be able to get a sales.
Customer Service Specialist
Industry:Not ApplicableEmployment Period:September 2016 to August 2017 (11 Months)Duties and Responsibilities:US Financial Account Assisting customer to check their billing statement Issuing Debit Cards Updating customer's home address Blocking lost and stolen cards
Technical Support Specialist
Industry:Not ApplicableEmployment Period:September 2017 to April 2018 (7 Months)Duties and Responsibilities:US Cable and Internet Service Providing troubleshooting steps for the customers having internet issues Assisting in scheduling technical repairs Upselling additional services such as cable, phone and internet
Technical Support Specialist
Industry:Not ApplicableEmployment Period:August 2019 to June 2022 (34 Months)Duties and Responsibilities:Consumer Electronics Account - APAC Combination of Customer Service and Technical Support. Providing troubleshooting steps to the customers on all electronic devices such as phones, tablets, computers, watch, accessories, etc. Assisting customers with scheduling reservations in the stores for repairs Follow-up calls about an ongoing investigation of their software issues Emailed Software Engineers. Chat with Direct Dispatch for mail-in, DIY, or express replacement services
Social Media Manager / General Virtual Assistant / Video Creator and Editor
Industry:Exhibitions / Event management / MICEEmployment Period:January 2021 to August 2022 (19 Months)Duties and Responsibilities:
  • Creating designs for Social Media Posting. Schedule Posting on Facebook and Instagram.
  • Responding and engaging
  • Collaborate with Sales and Marketing. I am knowledgeable in using Canva, Vimeo, and CapCut. Online Business - No longer active Designs that I created were about Rabbitry, Food, and Clothing.
  • Creating marketing designs and copywriting, handling 3 different Facebook Pages for designs only - Car Cleaning Products, Beauty Products, and Health.
  • Search Engine Evaluator
  • Project-based work as a Search Engine Evaluator in Telus International Philippines where I do website evaluation on different Search Engine Platforms.
  • Administrative Task - Email communications with Suppliers and Clients. Market Research. Social Media Management, content creation, and post scheduling. Video Uploads and maintenance on various platforms.
  • Create invitations, escort cards, and other similar graphic content. Write and streamline templates.
  • Create and send invoices, quotations, and agreements.
  • Creating blog articles and helping edit wedding blogs.
  • Handle Landing Page, and Email Automation using Mail Chimp and other graphic and layout designing.
Education History

Field of Study:

Not Applicable

Major:

Computer Science

Graduation Date:

April 2007

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Technical Support, Customer Service, Email Support, Chat Support, Sales, Social Media Management, Social Media Marketing

★★ Intermediate:
Digital Marketing, Graphic Design, Legal, SEO, Social Media Marketing, Technical Support, Video Editing

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Acer Nitro 5

Processor:

AMD Ryzen 7

Operating System:

Windows 10