- Answer calls provide information the customer needed
- Provide helpful solutions
- Place an order if needed
- Interact with the customer
- Manage both incoming and outgoing calls if needed
- Assigned in monitoring
- Undergo Training in Quality Assurance
- Undergo training and assigned in Operation Excellence (OE)
https://www.predictiveindex.com/reference-profile/collaborator/
Strongest Behaviors
Mary Ann is a stable person who functions best when working in a familiar environment among familiar people and would be less effective if required to work in frequently changing situations or conditions. While a fairly flexible person, they require time and cooperation to digest, practice, and adapt to change or new situations.
She is patient and relaxed, she is a particularly tolerant and understanding listener. People find her easy to talk to and feel no pressure or impatience from this rather easygoing, accepting person. She listens non-judgmentally, and can understand many different sides of an issue. Their unselfish and uncritical interest in others is helpful in developing and maintaining personal relationships. Mary Ann “wears well” in repeated contacts, thinks of others first, and will often put their needs and interests before their own. Driven to help others, including company management, colleagues, direct reports, or customers.