Industry:Call Center / IT-Enabled Services / BPOEmployment Period:January 2017 to January 2018 (12 Months)Duties and Responsibilities:
*Taking calls
*Order Processing
*Retention
*Processing refunds
*Customer care specialist
Candidate No. 459739
PLAY AUDIO
Krystel
Virtual Assistant
Phone Support Agent
Email Support Agent
Chat Support Agent
Skills
★★★ Advanced:
Virtual Assistant Skills, Real Estate, Customer Service, Back-office, more
★★ Intermediate:
Email Support, Chat Support, Administrative Skills, 3CXPhone, more
Hourly Rate Gauge
Today's value AUD $11.59
$10.38
if $ 1 = PHP 42$12.58
if $ 1 = PHP 30Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, UK London
Hourly & Monthly Rate:
(inclusive of service fee)
Full Time: AUD $11.59 per hour or $2008.83 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Employment History
Fashion Consultant/CSA
Marketing Researcher
Industry:Advertising / Marketing / Promotion / PREmployment Period:February 2018 to December 2018 (10 Months)Duties and Responsibilities:
* Recruiting employees
*Taking calls
*Assisting Japanese clients
Customer Service/Email Support
Industry:ApparelEmployment Period:January 2019 to February 2021 (25 Months)Duties and Responsibilities:
*Customer Support
*Email Support
*Processing order and refunds
*Tracking orders
*Retention
Executive Assistant
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:February 2021 to December 2021 (10 Months)Duties and Responsibilities:
*Executive Assistant to the CEO
*Administrative Task
*Email Management
*Calendar Management
Virtual Assistant
Industry:Advertising / Marketing / Promotion / PREmployment Period:December 2021 to August 2022 (8 Months)Duties and Responsibilities:
* Appointment Setting
*Assiting Customer Complaints
*Email Marketing
Fashion Consultant/CSA
Industry:Not ApplicableEmployment Period:January 2017 to January 2018 (12 Months)Duties and Responsibilities:Offsourcing Philippines, Inc.
Davao City, Davao Region
- Fashion Consultant/CSA
- January 2017-January 2018
Marketing Researcher
Industry:Not ApplicableEmployment Period:February 2018 to December 2018 (10 Months)Duties and Responsibilities:Fukuda Mktg.
Davao City, Davao Region
- Marketing Researcher
- February 2018-December 2018
Customer Service/Email Support
Industry:Not ApplicableEmployment Period:January 2019 to February 2021 (25 Months)Duties and Responsibilities:Trafilea Inc. (Remote Job)
Montevideo, Uruguay
- Customer Service/Email Support
- January 2019-February 2021
Executive Assistant
Industry:Not ApplicableEmployment Period:February 2021 to December 2021 (10 Months)Duties and Responsibilities:Awesome OS
Davao City, Davao Region
- Executive Assistant
- February 2021-December 2021
Virtual Assistant
Industry:Not ApplicableEmployment Period:December 2021 to August 2022 (8 Months)Duties and Responsibilities:Topdog Digital Solutions
(Remote Job)
- Virtual Assistant
- December 2021-August 2022
Education History
Field of Study:
Not Applicable
Major:
Marketing
Graduation Date:
January 1970
Located In:
Philippines
License and Certification:
Not Applicable
Skills
★★★ Advanced:
Virtual Assistant Skills, Real Estate, Customer Service, Back-office, Administrative Support, Google Apps, Spreadsheets, Data Entry
★★ Intermediate:
Email Support, Chat Support, Administrative Skills, 3CXPhone, Zendesk
Work at Home Capabilities
Internet Bandwidth:
100 Mbps and above
Working Environment:
Private Room
Speed Test Result:
Internet Type:
Fiber
Hardware Type:
Laptop
Brand Name:
HP
Processor:
Core i5
Operating System:
Windows 10
- Krystel has been working for 6 years in the field of BPO and the real estate Industry.
- She gained experience in Customer service, Inbound Calls, Outbound calls, Email Support, Lead Generation, Order Management, Tracking orders, and Marketing Support.
- She also worked as an executive assistant and did calendar management, Admin, Email Management, and appointment setting.
- She worked with clients that cater to the US.
- She is proficient in tools such as Zendesk, Mailchimp, Canva, Google Suite, and Microsoft tools (Excel, Word, Powerpoint)
- She can start immediately. Open to work in dayshift and graveyard.
Predictive Index Behavioral Profile - IndividualistStrongest Behaviors
- Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
- Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.\
- Risk-taking and focus on future goals; more concerned with the future than the past. Adaptable, operates flexibly.
Behavioral SummaryKrystel is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.
Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.