Candidate No. 456797
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Patricia

Marketing

Back-Office Administrator

Skills

★★★ Advanced:

Appointment Setting, Virtual Assistant Skills, Administrative Support, Customer Handling, more

★★ Intermediate:

Graphic Design, Social Media Management, Lead Generation, more

Hourly Rate Gauge

Today's value  AUD $13.23

$11.76

if $ 1 = PHP 42

$14.50

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time Part Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, Hawaii Standard Time, US Pacific Standard Time, US Mountain Standard Time, US Central Standard Time, US Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $13.23 per hour or $1146.87 per month
Full Time: AUD $13.23 per hour or $2293.73 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
With 5 years of experience, Pat began her career in the BPO industry as a customer service representative, quickly advancing to a leadership role. She transitioned to remote work, taking on roles as a scheduler, medical assistant, and eventually an executive assistant. Pat spent 2 years as an Executive Assistant at Gartan, a health food company, before being promoted to Chief of Staff. In this role, she excelled in social media management, creating content, reels, stories, and long captions for LinkedIn and Instagram. Pat also managed newsletters through HubSpot, followed up on leads, and supervised projects from web and landing page creation to social media posts. She has strong expertise in LinkedIn content and some experience with Instagram. Her skills include Canva design, AI prompt creation for captions, podcast editing, and newsletter send-outs.

Specialization
  1. Social Media Management (Linkedin, Instagram)
  2. Newsletter/Email Campaigns
  3. Digital Marketing
  4. Canva Designing
  5. Content Creation
  6. Appointment Management
  7. Calendar Management
  8. AI Prompt Creation.
She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile - Strategist

Strongest Behaviors
  • Intense proactivity and aggressiveness in driving to reach goals. Actively and boldly challenges the world, business, and even the areas of others within the business.
  • Strongly independent in putting forth their own ideas, which are innovative and original, and if implemented, will change the organization. Resourceful and forceful in overcoming obstacles, vigorously and directly attacks problems; fights back hard when challenged.
  • Incredibly strong sense of urgency; this individual is in nearly constant motion, putting pressure on themself and others for immediate results. Unable to do routine work.
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.

Behavioral Summary

Patricia is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Patricia takes work and responsibilities very seriously and expects others to do the same.

  • With 5 years of experience, Pat began her career in the BPO industry as a customer service representative, quickly advancing to a leadership role. She transitioned to remote work, taking on roles as a scheduler, medical assistant, and eventually an executive assistant supporting C-level executives at Clarify Health Solutions and Garten. Pat spent 2 years as an Executive Assistant at Gartan, a health food company, before being promoted to Chief of Staff. In this role, she excelled in social media management, creating content, reels, stories, and long captions for LinkedIn and Instagram. Pat also managed newsletters through HubSpot, followed up on leads, and supervised projects from web and landing page creation to social media posts. She has strong expertise in LinkedIn content and some experience with Instagram. Her skills include Canva design, AI prompt creation for captions, podcast editing, and newsletter send-outs.
  • See also worked as a Virtual Assistant/Digital Marketing and did:
    • Social Media Management (Linkedin, Instagram)
    • Newsletter
    • Canva Designing
    • Content Creation
    • Appointment Management
    • Calendar Management
    • AI Prompt Creation.
    • Front Desk Triage New
    • Patient Intake Appointment
    • Scheduling Insurance
    • Verification Fee Calculation
    • Chats with clients in order to complete required consent forms and confirmation of their bookings.
    • Providing patients their benefit based on updates of Omega Outbound calls and emails to clients for follow-up on their responses and appointments
    • Successfully managed the schedules and communications for the COO and VP of Marketing, optimizing their time and productivity.
    • Assisted in the planning and execution of marketing initiatives, contributing to the strategic objectives of the organization.
    • Played a crucial role in recruitment by sourcing top talent and ensuring alignment with the company’s strategic objectives- sourcing, screening and interviewing candidates.
  • She has catered a client in the US for 3 years.
  • She is proficient with EHR Systems, ICD-10, HCPCS Coding, MS Word, MS Excel, Slack, Ring Central, AMD, and Athena. 
  • She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - Individualist

Strongest Behaviors
  • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
  • Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
  • Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

Behavioral Summary

Patricia is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty. Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.

Employment History
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:May 2019 to December 2019 (7 Months)Duties and Responsibilities:
  • Handled more than 30 inbound and outbound calls Assisted customers with their plan, billing & technical concerns
  • Career Following up on open/pending cases of the customers Processing sales
Team Leader
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:December 2019 to December 2021 (24 Months)Duties and Responsibilities:
  • Managing the day-to-day activities of the team
  • Developing and implementing a timeline to achieve targets
  • Daily Team Huddles
  • Supporting agents in handling difficult customer concerns Handling escalations Auditing calls
Executive Assistant to VP of Marketing
Industry:Healthcare / MedicalEmployment Period:May 2021 to February 2024 (33 Months)Duties and Responsibilities:
  • Provided high-level administrative support to the Executive by managing their calendar, scheduling meetings and coordinating appointments to optimize their time and productivity.
  • Facilitated communication between the Executive and internal teams, external partners and key stakeholders, ensuring seamless information flow and timely responses to inquiries and requests. Sourced and reviewed applicant profiles, conducting initial interviews to identify top candidates for key Marketing roles.
  • Assisted in the planning and execution of marketing initiatives and campaigns, coordinating with cross-functional teams to ensure alignment with strategic objectives, timelines and budgetary constraints. Conducts research and gathers market intelligence to support Executive in identifying trends, opportunities, and competitive insights, contributing to the development of effective marketing strategies.
  • Handled all aspects of events and travel preparations for both business and personal trips, including but not limited to itinerary planning, transportation bookings, accommodation arrangements ensuring a smooth and stress-free travel experience.
  • Managed personal tasks and errands including minor bookkeeping both for business and personal expenses for accurate records and financial organization.
Medical Assistant, Biller and Coder
Industry:Healthcare / MedicalEmployment Period:November 2020 to December 2021 (13 Months)Duties and Responsibilities:
  • Conducted remote patient intake processes such as gathering medical histories, verifying insurance information, and scheduling telehealth appointments to ensure accurate documentation using EHR systems.
  • Assisted healthcare providers with patient consultations and examinations, facilitating the exchange of medical information and ensuring patient understanding of treatment plans and follow up instructions, all while maintaining patient confidentiality and complying with HIPAA regulations
  • Conducted coding of medical records, and accurately translating patient diagnoses, procedures and services into ICD-10 and HCPCS codes to support accurate billing.
Chief of Staff to Chief Operations Officer
Industry:Healthcare / MedicalEmployment Period:December 2021 to January 2024 (25 Months)Duties and Responsibilities:
  • Provided comprehensive support to the COO, managing their schedule, coordinating meetings and handling correspondence to ensure efficient communication and workflow management.
  • Conducts research, prepared reports, and date for the COO to facilitate informed decision-making and strategic planning, while maintaining confidentiality and discretion in handling sensitive information. Acted as a liaison between the Executive and internal departments, external stakeholders, and executive leadership, ensuring alignment of priorities and effective communication.
  • Anticipated the COO’s needs, proactively identifying opportunities for process improvement, risk mitigation and resource optimization, while providing leadership and guidance to support staff.
Education History

Field of Study:

Medical Science

Major:

Bachelor of Science in Medical Technology

Graduation Date:

July 2022

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Appointment Setting, Virtual Assistant Skills, Administrative Support, Customer Handling, Customer Experience

★★ Intermediate:
Graphic Design, Social Media Management, Lead Generation

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Download: 18.36, Upload: 45.96

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Apple Macbook Air

Processor:

Inter Core i5

Operating System:

MacOS X