Industry:Not ApplicableEmployment Period:April 2010 to April 2010 (1 Month)Duties and Responsibilities:Center, Catmon Malolos Bulacan, Philippines, Mrs. Melody Sanchez, April 2010
Candidate No. 454633
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Ma. Angelica
Administrative
Appointment Setter
Phone Support Agent
Back-Office Administrator
Skills
★★★ Advanced:
Documentations, Administration, Keyboarding, Administrative Skills, more
★★ Intermediate:
DocuSign, Outbound Calling, Customer Service, more
Hourly Rate Gauge
Today's value AUD $13.23
$11.76
if $ 1 = PHP 42$14.50
if $ 1 = PHP 30Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)
Full Time: AUD $13.23 per hour or $2293.73 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Employment History
Trainee (Housekeeping and Travel and Tours Department), BarCIE International
Customer Service Assistant
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:April 2013 to February 2014 (10 Months)Duties and Responsibilities:
- Assists customers that go around the mall or even when paying their bills.
- Handling the cash drawer and ensuring that everything is always tally.
- Analyzing the sales report (daily, weekly, monthly) to achieve the given target as well as to increase the sales target.
- Deals with the needs and demands of customers.
- Highly trained in customer service.
Executive Assistant / Secretary / Receptionist
Industry:Not ApplicableEmployment Period:November 2014 to January 2017 (26 Months)Duties and Responsibilities:
- Making phone calls, both incoming and outgoing
- Assist visitors going in and out of the office
- Writing email for staffs and clients or suppliers outside the company
- Doing other office tasks like arranging supplies or stationeries, filing local purchase orders, typing cheques manually
- Doing minutes of the meeting, internal memos and meetings of the heads
Branch Officer in Charge / Branch Manager
Industry:Accounting / Audit / TaxEmployment Period:July 2015 to May 2018 (34 Months)Duties and Responsibilities:
- Operates over all branch tasks
- Handling sales and counter task of the branch
- Making sure that all the transactions of the branch were smooth and good and according to policies of the company as well
- Handling outside works like business permit renewal, taxes, etc.
Customer Service Rep/Call Center Agent
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:July 2019 to April 2021 (21 Months)Duties and Responsibilities:
- Doing outbound with customers
- Offering good rapport with customers resulting to an excellent customer service
- Making inbound calls whenever customers need assistance
Real Estate Virtual Assistant
Industry:Property / Real EstateEmployment Period:May 2021 to July 2022 (14 Months)Duties and Responsibilities:
- Offering virtual assistant with a real estate agent
- Creating a listing of home
- Creating an offer for a home
- Adding contacts in Command tool
- Has the skills of using Flex MLS, DocuSign, KW Command, Market Leader, Canva
- Creating logo designs for the team
- Checking HOA for fees in a listing home if applicable
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Tourism Management
Graduation Date:
January 2013
Located In:
Philippines
License and Certification:
Not Applicable
Skills
★★★ Advanced:
Documentations, Administration, Keyboarding, Administrative Skills, Administrative Support, Appointment Setting, Back-office, Billing, Booking Assistance, BPO, Calendar Management, Cashiering, Chat Support, Clerical Skills, Client Support, Coaching, Cold Calling, Copy Editing, Customer Handling, Customer Service, Customer Service Management, Customer Support, Data Encoding, Data Entry, Data Conversion, Data Management, Database Administration, Doument Conversion, Dropbox, Email client, Email Coding, Email Lead Generation, Email management, Email Sorting, Email Support, Executive Assistance, Executive Support, Facebook, Five9, Gmail, Google Docs, Google Drive, Google Maps, Google Sheets, Google Spreadsheet
★★ Intermediate:
DocuSign, Outbound Calling, Customer Service
Work at Home Capabilities
Internet Bandwidth:
10 Mbps
Working Environment:
Private Room
Speed Test Result:
Internet Type:
Fiber
Hardware Type:
Laptop
Brand Name:
Asus
Processor:
Intel Core i5
Operating System:
Windows 10
- She has a total of 8 years of working experience within real estate, banking, and BPO industry
- She has well-versed experience in doing general administrative tasks such as:
- Appointment setting
- Calendar Management
- Making phone calls, both incoming and outgoing
- Data Entry
- Preparation of contract
- Processing payments and cheques
- Customer support
- She is proficient in using these following tools
- DocuSign
- KW Command
- Market Leader
- Canva
- Gsuite
- MS office
- She can start as soon as possible
- She is available to work part-time or full-time.
Predictive Index Behavioral Profile - Altruisthttps://www.predictiveindex.com/reference-profile/altruist/
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral SummaryUnassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Ma. Angelica is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Ma. Angelica gets along easily with a wide variety of people.