Candidate No. 450623
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Jhonalyn

Architecture

Invoice Processing Specialist

Human Resources Personnel

Executive Assistant

Skills

★★★ Advanced:

Executive Assistance, Event Management, Client Relations, Managerial Skills, more

★★ Intermediate:

, more

Hourly Rate Gauge

Today's value  AUD $16.52

$14.50

if $ 1 = PHP 42

$18.35

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time Part Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, UK London

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $16.52 per hour or $1431.77 per month
Full Time: AUD $19.81 per hour or $3433.33 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Jonah can be coined as a jack-of-all-trades. She's been a Travel Specialist in a BPO, an Account Manager handling recruitment in a Training company, Admin and Executive Assistant in 2 other BPOs, HR Generalist, Operations Manager, and now, a full-time Virtual Assistant. 

She is proficient in supporting the following:
  • End-to-end recruitment
  • Executive assistance
  • Admin business support
  • Finance, procurement, and asset management
  • Travel arrangement
  • Team supervision (50 people)
  • Operations management
  • Client relations
  • Business development
  • Project management
  • Invoice processing
She's able to fill in the following positions:
  • Hotel staff (Receptionist, F&B, Housekeeping)
  • IT professionals
  • Ops Manager
  • Directors
  • Executives
She is exposed to the following software/applications:
  • MS Office Apps
  • Google Suite
  • Skype
  • Client-specific CRM
  • Wix
  • MailChimp
  • Social media platform
  • Xero - beginner
  • HRIS
  • Monster
  • Jobstreet
  • LinkedIn

Predictive Index Behavioral Profile - Adapter
https://www.predictiveindex.com/reference-profile/adapter/

Strongest Behaviors:
  • Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
  • Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
  • Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities, rather than routines.
  • Risk-taking and focus on future goals; more concerned with the future than the past. Adaptable, operates flexibly.

Behavioral Summary: 

She is a flexible individual who portrays a similar amount of each drive. At times, she may express certain motivational needs, and at other times those needs may be different.

Jhonalyn is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. 

Employment History
Senior Travel Specialist
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:February 2007 to May 2009 (27 Months)Duties and Responsibilities:
  • Answered customer calls and managed accounts, flight schedules, and hotel reservations and provide resolution to customers regarding their travel concerns.
Excel Asia Training & Devt
Industry:Human Resources Management / ConsultingEmployment Period:May 2010 to April 2012 (23 Months)Duties and Responsibilities:
  • Manage client hiring requirements by headhunting/sourcing for qualified candidates according to specified requirements.
  • Screen, assess, and coach candidates based on their qualifications and profile which client (company) would be best for them.
HR Officer (Part-time)
Industry:Hotel / HospitalityEmployment Period:October 2011 to October 2013 (24 Months)Duties and Responsibilities:
  • In charge of the preparation of monthly payroll and end to end HR process.
  • Assigned in the preparation of report for Government mandated benefits.
  • Source, screen and conduct the recruitment process of applicants and in charge of training & development.
HR Generalist
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:September 2013 to May 2014 (8 Months)Duties and Responsibilities:HR Generalist - September 2013 - May 2014
  • In charge of Admin Hearing, employee loan processing and upkeep/maintenance of human resource information system records
  • Responsible for the following functional areas: company wide event, employee relations, training, performance management, on boarding, health and welfare benefits and policy implementation.
  • HR and Site wide events planner and coordinator.
  • Provide support to employees (2000 FTEs) in various HR-related topics such as leaves and compensation and resolve any issues that my arise.
Site Admin and Executive Assistant to the Vice President of Operations and Site Director - September 2012 - September 2013
  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Providing real-time scheduling support by booking appointments and preventing conflicts.
  • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Assist in the engagement activities and project initiatives of each business unit and resolve daily admin and operational problems.
Executive Assistant and Admin Business Support Supervisor
Industry:TelecommunicationEmployment Period:June 2014 to June 2017 (36 Months)Duties and Responsibilities:
  • Provide high level support to Site Directors and company executives.
  • Managing complex schedule of Site Directors and Expats.
  • Book, set-up and arrange meetings and conference calls. Assist in all aspects of administrative, HR, events and facilities
  • Finance, Procurement and Asset Management.
  • Assist in the engagement activities and project initiatives of each business units with 1500 FTEs.
  • Coordinate between departments and operating units in resolving day-today administrative and operational problems. 
Executive Assistant to the President & CEO
Industry:OthersEmployment Period:October 2017 to April 2018 (6 Months)Duties and Responsibilities:
  • Provide high level support to the owner of the company.
  • Scheduling of meetings and appointment, making complex and detailed travel arrangements and organizing daily calendar.
  • Create expense report and handle projects.
  • Conduct research on prospective corporate processes and evaluate current needs and submit proposal on how to make it better.
  • Support CEO in his external commitments locally and abroad.
Proprietor / Operations Manager
Industry:Human Resources Management / ConsultingEmployment Period:June 2018 to March 2020 (21 Months)Duties and Responsibilities:
  • Provide assistance to clients who needs help in processing compensation & benefits business, building and construction permits, VISA processing.
  • Organize and arrange travel and tours and events. 
  • Worked as liaison, recruiter and consultant in startup companies and connect them with reliable individuals to make their company vision and mission come to life.
  • Monitor, coordinate, and communicate the strategic objectives of the business.
  • Collaborate and communicate successfully with other entities outside of the business.
Senior Account & Operations Manager
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:June 2019 to January 2021 (19 Months)Duties and Responsibilities:
  • Recruits, selects, hires, and trains new employees and prepares them for the under pressure job.
  • Organize and arrange travel and tours and events. 
  • Prepares performance reports by collecting and analyzing call center agents' data and report it to the client and CEO.
  • Evaluates individual performance reviews and overall team effectiveness
  • Determines call center operational strategies by evaluating team results and Reliability, discretion and objectives. initiative Meets financial targets by estimating performance requirements.
Business Improvement Manager
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2021 to July 2023 (28 Months)Duties and Responsibilities:
  • Analyze and identify operational and employee skills that could be improved
  • Assist with employee life cycle (selection, training, onboarding, performance evaluation, retention and offboarding).
  • Facilitate team activities, onboarding, product and skills training.
  • Collaborate with the CEO, Managers and Team Leaders in creating company policies.
  • Address root cause of system and process deficiencies to harmonize business goals.
  • Manage projects and promote work standardization.
  • Ensure that employee intranet and processes are documented, relevant and up-to-date.
Executive Assistant to the CEO
Industry:Banking / Financial ServicesEmployment Period:October 2023 to November 2024 (13 Months)Duties and Responsibilities:Assist CEO with his daily responsibilities Oversees Operations Social Media Manager Events Manager
Education History

Field of Study:

Business Studies/Administration/Management

Major:

Management

Graduation Date:

April 2005

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Executive Assistance, Event Management, Client Relations, Managerial Skills, Email Handling, Virtual Assistant Skills, Administrative Skills

★★ Intermediate:

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Dell

Processor:

Intel Core i7

Operating System:

Windows 10