- Responsible for the configuration based on incidents encountered by the users.
- Responsible for creating automation process based on the demands. Investigate the root cause of the issues that users encountered.
- Responsible for creating and maintaining email templates.
- Provide demo of the solution created for the business demands.
- Responsible for reprocessing stuck cases.
He has been responsible for the following task
Predictive Index Behavioral Profile - Specialist
Strongest Behaviors
Behavioral Summary
Jan Allen is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Jan Allen, who takes responsibilities very seriously.