Candidate No. 448464
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Glare

Sales

Outbound Sales Specialist

Inbound Sales Representative

Human Resources Personnel

Skills

★★★ Advanced:

Resume Screening, Interviewing, Leadership, more

★★ Intermediate:

Administrative Skills, Administrative Support, Academic Research, more

Hourly Rate Gauge

Today's value  AUD $12.41

$11.07

if $ 1 = PHP 42

$13.54

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, Hawaii Standard Time, Alaska Standard Time, US Pacific Standard Time, US Mountain Standard Time, US Central Standard Time, US Eastern Standard Time, UK London

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $12.41 per hour or $2151.28 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Jacque has been working for more than 10 years. She held a number of positions such as Customer and Technical Support, Inbound and Outbound Sales Representative, Subject Matter Expert and Team Manager, Sr. Technical Recruiter, and Facilities Helpdesk in the BPO under telco, real estate, and healthcare accounts.

She is proficient in supporting the following:
  • Full cycle recruitment (technical)
  • Inbound and outbound sales
  • Strategic sourcing
  • Behavioral interviewing
  • Target selection
  • Compensation and Benefit negotiation
  • Phone Screening/Interview
  • Job Order management
  • Account management
  • Team management

She was able to fill the following positions from the US market:
  • Sr. ID and Access Mgmt. Analyst 
  • Application Engineer
  • •Application Migration Analyst 
  • Business Process Coordinator 
  • C/C++/Linux Developer 
  • Database Administrator/Data Analyst 
  • Sr. Oracle DBA
  • Project Controls Analyst
  • Outage Scheduler
  • Engineering Technologist III
  • EMS Support Engineer
  • EPIC Clarity Report Writer
  • ERP Business Analyst
  • Fire Protection Engineer
  • Healthcare Data Architect
  • OS Mobile Developer
  • Associate Access Services Analyst
  • Sr. Application Analyst
  • Project Manager
  • Salesforce Product Specialist
  • Maximo Application Developer
  • RSA Archer GRC Analyst 
  • SAS Administrator 
  • Cerner Integration Engineer    
  • Salesforce.com Developer 
  • Sr. IT Security Analyst / Penetration 
  • Software Quality Engineer
  • Sr. Cyber Threat Intelligence Analyst
  • Sr. IT Analyst 
  • Sr. Software Engineer 
  • System Architect 
  • Technical Lead 
  • UX Designer
  • Agile PM / Scrum Master 
  • Backend Web Developer
  • BI Data Warehouse Developer 
  • Network Engineer 
  • QA Lead 
  • Security Analyst 
  • Solutions Architect 
  • ID & Asset Management Analyst 
  • Sr. Implementation Analyst 
  • Sr. Network Analyst 
  • Sr. System Software Analyst
She is exposed to the following software/applications:
  • CareerBuilder 
  • Dice
  • Monster
  • TheLadders
  • Indeed
  • PCR
  • eRecruit
  • Siebel
  • CRM
  • RNS
  • Bocris
  • Spreadsheet
  • MS Word, Excel, Outlook, PowerPoint
She can start ASAP.
She is amenable to working in any time zones for full-time positions.



Predictive Index Behavioral Profile- Specialist

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
 

Glare is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Glare, who takes responsibilities very seriously.




 
Employment History
Analyst- Facilities Helpdesk
Industry:Property / Real EstateEmployment Period:January 2017 to May 2022 (64 Months)Duties and Responsibilities:• Responsible for the management relationships with particular customers.
• Maintains the company's existing relationships with a client or group of clients.
• Respond to all incoming enquiries from a multi-client portfolio
• Interact and coordinate with the sales team and other staff members in other departments working on the same account.
•Verify and track work orders to completion
• Continually build customer relations and ensure client satisfaction
• Liaise with Property & Facilities Managers, the Property Service Centre team, Landlords, Tenants, Clients & Contractors Customer Experience and Sales Agent
Sr. Technical Recruiter III
Industry:Human Resources Management / ConsultingEmployment Period:June 2015 to August 2016 (14 Months)Duties and Responsibilities:• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
• Effectively recruits high caliber, quality candidates by partnering with hiring managers to understand their business strategies and talent needs
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
• Sets up interviews between candidates and hiring managers
• Achieves overall staffing needs of assigned client groups by filling open positions with qualified candidates within specified timeframe.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions
• Utilizes applicant tracking systems to maintain candidate information and accurate data for reporting purposes.
• Utilized ATS (CareerBuilder, Dice, Monster, TheLadders, Indeed), CTS (PCR, eRecruit)
Customer Experience and Sales Agent
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2016 to January 2017 (5 Months)Duties and Responsibilities:• Provided direct marketing and sales support to BPO company
• Effectively managed, upgraded and/or recommended new plan to new and/or existing customers
• Also responsible for converting unsatisfied customers to satisfied one
• Generated more sales through outbound calls and follow up on incoming sales leads
• Met, maintained and go beyond daily, weekly and monthly quotas
• Handled all sales inquiries through phone call and entertained customers' concerns
• Utilized Outlook, Siebel
Outbound Sales Associate
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2012 to December 2012 (4 Months)Duties and Responsibilities:• Provided direct marketing and sales support to BPO company
• Also responsible for converting unsatisfied customers to satisfied one
• Generated more sales through outbound calls and follow up on incoming sales leads
• Met, maintained and go beyond daily, weekly and monthly quotas
• Handled all sales inquiries through phone call and entertained customers' concerns
• Recommended and trained for the position of Account Manager
Customer Service Representative and Technical Support
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2010 to July 2012 (28 Months)Duties and Responsibilities:• Answers phones and responds to customer requests
• Provides customers with product and service information
• Troubleshoot customers devices used to check their sugar level
• Transfers customer calls to appropriate staff
• Identifies, researches and resolves customer issues using the computer system
• Follow-up on customer inquiries not immediately resolved
• Completes call logs and reports
• Recognizes, documents and alerts the supervisor of trends in customer calls
• Recommends process improvements
• Other duties as assigned
Subject Matter Expert/Team Manager
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:December 2013 to April 2015 (16 Months)Duties and Responsibilities:• Functioned as a source of knowledge in products and services
• Identify new sales opportunities within existing accounts to remain a client-account manager relationship by upselling and cross-selling
• Applied expertise to support organization's vision and strategic direction
• Responsible on how tasks are to be performed and how materials are to be presented
• Responsible with technical-jargon
• Responsible for acceptable performance levels in terms of Sales and CRIFT scores
• Responsible in helping and coaching team members to ensure correct behaviors are executed
• Responsible in monitoring and listening to calls to identify behaviors impacting performance
• Performed admin tasks (sending EOD Reports, creating coaching logs/documents, checking emails regularly)
• Responsible in managing team's performance
• Performed other Team Manager's and Operations Manager's tasks as required
• Utilized MS Word, Excel, Outlook, PowerPoint, Siebel, CRM, RNS, BOCRIS
Outbound Sales Associate
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:November 2007 to July 2009 (20 Months)Duties and Responsibilities:• Provided direct marketing and sales support to BPO company
• Also responsible for converting unsatisfied customers to satisfied one
• Generated more sales through outbound calls and follow up on incoming sales leads
• Met, maintained and go beyond daily, weekly and monthly quotas
• Handled all sales inquiries through phone call and entertained customers' concerns
• Recommended and trained for the position of Account Manager
HR Manager
Industry:Non-Profit Organisation / Social Services / NGOEmployment Period:April 2007 to October 2007 (6 Months)Duties and Responsibilities:• Developed policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management
• Administered payroll and maintained records relating to staff
• Planned and sometimes delivered training, including inductions for new staff
• Listened to grievances and implemented disciplinary procedures
• Analyzed training needs in conjunction with departmental managers
• Assisted line managers to understand and implement policies and procedures
• Responsible in the recruitment process which includes developing job descriptions, preparing advertisements, checking application forms, shortlisting, interviewing and selecting candidates
• Made instruments for testing
Education History

Field of Study:

Law

Major:

Laws

Graduation Date:

June 2026

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Resume Screening, Interviewing, Leadership

★★ Intermediate:
Administrative Skills, Administrative Support, Academic Research

Work at Home Capabilities

Internet Bandwidth:

25 Mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Dell

Processor:

Intel Core i5

Operating System:

Windows 10