Candidate No. 447957
PLAY AUDIO
Jojemar Arvin

Administrative

Executive Assistant

Skills

★★★ Advanced:

Administrative Support, Administrative Skills, Customer Service, Email management, more

★★ Intermediate:

Data Entry, Lead Generation, Transcription, more

Hourly Rate Gauge

Today's value  AUD $13.23

$11.76

if $ 1 = PHP 42

$14.50

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time Full Time

Preferred Timezone:

US Pacific Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $13.23 per hour or $1146.87 per month
Full Time: AUD $14.88 per hour or $2578.63 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Vin has been working since 2012 as a Customer Service Representative, Administrative Assistant, Social Media Manager, and Virtual/Executive Assistant.
  • He is proficient in doing the following tasks:
    • Email Management
    • Travel Management
    • Administrative Support
    • Social Media Management
    • Phone Support
    • Order Processing
    • Lead Generation
    • Invoicing
  • He is exposed to the following software and applications:
    • Jabber
    • HubSpot (Beginner)
    • VendorCafe
    • Social Media Platforms
    • Microsoft 365
    • Google App
  • He can start immediately.
Employment History
Virtual Assistant - Order Process
Industry:Consumer Products / FMCGEmployment Period:January 2021 to June 2021 (5 Months)Duties and Responsibilities:Job Description: Order fulfilment for Amazon, eBay and Shopify.
a. Order process using coupons in Home Depot and checking in Sellbrite
b. Process solo, pair and multiple order
c. Check and match price of the online orders 4. COVID19 CONTACT TRACER Department of Interior and Local Government - Republic of the Philippines
PUBLIC INFORMATION OFFICER/ EXECUTIVE ASSISTANT
Industry:EducationEmployment Period:August 2019 to June 2020 (10 Months)Duties and Responsibilities:

Job Description: Disseminate information across the university campus (faculty staff, students & external clients) regarding the policies, calendar of activities, accomplishments and future endeavors of the campus administration.
a. Prepare correspondence, memoranda, endorsement, certification and other transaction for the Office of the Chancellor.
b. Update and maintain the official page/website of the University Campus and facilitate queries and concerns via email and call.
c. Record, transcribe, prepare minutes of the meeting and documentation of campus events.

EXECUTIVE ASSISTANT
Industry:Government / DefenceEmployment Period:October 2018 to August 2019 (10 Months)Duties and Responsibilities:Job Description: Assistant to the office of Airport Manager and Concession In-Charge
a. Draft office order, memoranda, & correspondence.
b. Process billing, disbursement voucher, and concessioner contracts.
c. Assist Concession In-Charge during ocular inspection.
ADMIN ASSISTANT
Industry:Government / DefenceEmployment Period:April 2018 to October 2018 (6 Months)Duties and Responsibilities:

Job Description: Office clerk to the office of Resident Auditor
a. Check the petty cash fund & journal entry voucher, ledger, binder
b. Liaise documents to other offices
c. Assist the Auditors during Audit examination.

SENIOR OFFICER (CUSTOMER SERVICE)
Industry:Travel / TourismEmployment Period:August 2016 to November 2017 (15 Months)Duties and Responsibilities:

Job Description: Handle general enquiries and process cruise line bookings.
a. Handle customer accounts & complaints via call and email
b. Process and amend bookings and refunds
c. Create guideline and procedure for cruise line bookings

CUSTOMER SERVICE REPRESENTATIVE
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:September 2014 to May 2016 (20 Months)Duties and Responsibilities:

Job Description: Handle customer Billing concerns & Complaints.
a. Process order for mobile, fixed line, internet, and Cable TV service plans.
b. Handle general inquiries for billing and payments
c. Manage customer complaints

CUSTOMER SERVICE REPRESENTATIVE
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:May 2012 to August 2014 (27 Months)Duties and Responsibilities:

Job Description: Handle general inquiries and airline bookings.
a. Process airline reservation (revenue/loyalty points), amendments and cancellation
b. Coordinate with other airlines (STAR Alliance) for re-accommodation of Customer flight booking (schedule change/irregular operations)
c. Offer hotel and car rental booking through partners

VA - Fulfillment Manager
Industry:OthersEmployment Period:June 2021 to June 2023 (24 Months)Duties and Responsibilities:
  • Handled Property Management Companies in AZ market. Completed 1000+work orders with a generated gross revenue of more than $500,000 to thecompany.
VA - Work Order Fulfillment Manager
Industry:Repair and Maintenance ServicesEmployment Period:June 2023 to November 2024 (17 Months)Duties and Responsibilities:Manage work orders, procure contractors, and lead management of property management companies in the assigned market.
Education History

Field of Study:

Political Science

Major:

International Relations

Graduation Date:

April 2012

Located In:

Philippines

License and Certification:

Civil Service Eligible

Skills

★★★ Advanced:
Administrative Support, Administrative Skills, Customer Service, Email management, Email Support, Written Communication, Executive Assistance, Executive Support, Research, Data Entry, Data Collection, Data Management, Social Media Management, Complaints Handling, Invoicing, Billing, Order Processing, Scheduling, Project Coordination, Project Support

★★ Intermediate:
Data Entry, Lead Generation, Transcription

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Lenovo/HP

Processor:

Intel(R) Core(TM) i5

Operating System:

Windows 10