Christopher has been in the customer service industry since 2016

Worked for a health insurance company in the US answering incoming calls from customers with questions regarding their benefits and claims

He then worked as a chat support representative providing assistance to healthcare practitioners and clinics in the US who are using their scheduling system

Sent out sms reminders to patients regarding their schedule

Also provided basic troubleshooting to users having issues with the system

He is open for both part-time and full-time positions and is available to start immediately

 

Predictive Index Behavioral Profile- Operator


Strongest Behaviors
 

• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Methodical, steady, and even-paced; loses productivity when interrupted.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

Behavioral Summary
 

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Christopher has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Christopher will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.