*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time
Hourly & Monthly Rate: (inclusive of service fee)
Part Time: AUD $16.52 per hour or $1431.77 per month Full Time: AUD $13.23 per hour or $2293.73 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
He worked as a Technical Support Engineer.
He troubleshoots hardware, software and network issues.
He monitors system issues and upgrades.
He support and assist users in our Internal Systems, Gsuite Application and Online Meeting Application and Network Problems.
He monitors servers with the use of IP Sentry, ManageEngine (OPManager).
He manages virtual machine infrastructure with VMware vCenter.(Migration, Snapshots & Cloning of VM Servers).
He can start ASAP.
Employment History
Technical Support Engineer
Industry:Banking / Financial ServicesEmployment Period:October 2010 to March 2011 (5 Months)Duties and Responsibilities:
Administered, Managed, Troubleshoot Hardware and Software.
Basic knowledge of networking concepts and TCP/IP.
Server performance utilization and threshold issues.
Technical Support Engineer
Industry:Not ApplicableEmployment Period:July 2012 to July 2021 (108 Months)Duties and Responsibilities:
Performing hardware troubleshooting of desktop and other peripherals.
Support and Assist users in our Internal Systems, Gsuite Application and Online Meeting Application and Network Problems
Maintaining the functionality of company desktop system, together with peripheral appendages and software.
Monitors servers with the use of IP Sentry, ManageEngine (OPManager).
Handle the testing and implementing of different tools in network, desktop and server.
Being responsive to clients while following the principles and procedures of the quality management system.
Installing and Managing CCTV Camera (Vivotek) within the premises.
Inventory, Deployment and Patch Management using Manage Engine Desktop Central. Systems Administration
Installing, configuring and maintaining physical and virtual machine servers.
Maintaining and monitoring server health by checking disk space, memory and CPU utilization using ManageEngine (OPManager).
Managing virtual machine infrastructure with VMware vCenter.(Migration, Snapshots & Cloning of VM Servers)
Hardening of the Server, Workstation and other IT Equipment by using Manage Engine Desktop Central. Service Now and Service Desk Administration
Creating and Implementing the Modules.
Troubleshooting the Issues encountered on Requestors and Fulfillers.
Develops Service Now reports to assist the process and configuration management work-flows
Write and maintain up-to-date documentation related to the application administration and configuration.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
February 2011
Located In:
Philippines
License and Certification:
Not Applicable
Skills
★★★ Advanced: Troubleshooting, Service Desk, Remote Computer Repair, Patch management, Active Listening, Wi-Fi Troubleshooting, IT Technical Support, Internet Troubleshooting, PC Troubleshooting
