Customer Service Representative Outbound/Inbound Sales
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:April 2015 to June 2022 (86 Months)Duties and Responsibilities:
- Task to do outbound calls and inbound calls to sell sim and mobile plans in UK account by providing better options with them and selling the benefit of the products.
- Take order over the phone and provide excellent customer service if they have complaints in regards with the product.
- One of the support during peak with all their queries to deliver a professional and best customer service in a timely manner.
- Task to provide overview of the current product and offer to know the opportunities that it has for better competition in the market.