Candidate No. 440337
PLAY AUDIO
Joana Liana

Administrative

Back-Office Administrator

Executive Assistant

Skills

★★★ Advanced:

Calendar Management, Email management, Travel Management, more

★★ Intermediate:

Google Docs, Google Drive, Google Sheets, Google Calendar, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time Part Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, UK London

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $11.59 per hour or $1004.42 per month
Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Joana has a degree in Hotel and Restaurant Management. She has been working for 7 years now and has worked in the restaurant, travel, and leisure industries. Most of her work experience required her to do basic accounting, cash flow management, customer service, food preparation/service, and acting as a steward as well.
  • She is currently working with a law firm based in the US for litigation and injury cases where she is tasked to
    • Prepare documents for defense case 
    • Review documents 
    • Update cases
    • Draft firm templates 
    • Send emails 
    • Do payment checks  
    • Retrieve documents
  • She acquired pieces of training for virtual assistance and learned administration, travel management, social media management, calendar management, email management, and graphics design.
  • The tools and software that she is familiar with include Microsoft Office Apps including Teams, Google Spreadsheets, WordPress, social media platforms (Facebook, X, Instagram), Viber, Telegram, Zoom, Skype, Google Meet, Discord, Canva, SuiteCase, Salesforce, Slack, and Action Step,  
  • She is available to work full-time, day shift, and can start after a couple of days.

Predictive Index Behavioral Profile - Operator

Strongest Behaviors

  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.
Behavioral Summary:

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Joana Liana has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Joana Liana will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

Employment History
Food and Beverage Assistant Steward
Industry:Food & Beverage / Catering / RestaurantEmployment Period:June 2016 to June 2020 (48 Months)Duties and Responsibilities:
  • Responsible for serving food and assisting in catering and banquets.
  • Assists the stewards and proactively assists the clients.
Cashier/Receptionist/Dining Attendant
Industry:Food & Beverage / Catering / RestaurantEmployment Period:June 2014 to June 2016 (24 Months)Duties and Responsibilities:Cashier
  • Doing the financial and Daily Sales Report of the restaurant. Ensure that all the files are organized and updated;
  • Assists the supervisor doing the administrative tasks.
Receptionist
  • Greeting guests as they enter, and putting them on a waiting list as necessary; 
  • Answering phone calls, taking reservations and answering questions; 
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Dining Attendant
  • Maintaining knowledge of the complete menu, daily specials, and available items;
  • Presenting customers with the menu, informing them of daily specials, and taking orders;  
  • Engaging with guests to ensure they're happy with food and service;
  • Adress customer's concern, customer's satisfaction as well as handling complaints.
Litigation Paralegal Assistant
Industry:Law / LegalEmployment Period:September 2022 to February 2023 (5 Months)Duties and Responsibilities:
  • Responsible for assisting the Litigation Paralegals and Attorneys with organizing and safekeeping documents.
The Bombay Central
Industry:Hotel / HospitalityEmployment Period:July 2022 to April 2023 (9 Months)Duties and Responsibilities:
  • Performing research and data entry ,restaurant admin tasks other tasks given by the owner.
Legal Assistant/Medical Records Clerk
Industry:Law / LegalEmployment Period:May 2023 to February 2024 (9 Months)Duties and Responsibilities:
  • Creating and drafting medical and billing records requests to be sent to the hospital via fax, email, or mail using law firms' templates.
  • Calling the hospital to follow up the request and ask for the status.
  • Requesting using ChartSwap.
  • Organizing the files to the CRM (Salesforce) accordingly.
  • Saving medical related documents from the firm’s email to CRM and rename them using firm’s naming convention
Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

April 2013

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Calendar Management, Email management, Travel Management

★★ Intermediate:
Google Docs, Google Drive, Google Sheets, Google Calendar, Microsoft Word 2010, Microsoft Excel, Microsoft PowerPoint

Work at Home Capabilities

Internet Bandwidth:

25 Mbps

Working Environment:

Private Room

Speed Test Result:

Download: 10.31, Upload: 5.57

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Macbook

Processor:

M1

Operating System:

MacOS X