Candidate No. 439598
PLAY AUDIO
Angela Rose

Administrative

Phone Support Agent

Chat Support Agent

Purchasing Specialist

Skills

★★★ Advanced:

Procurement, Purchasing Management, eCommerce, Administrative Skills, more

★★ Intermediate:

Video Editing, Customer Service, more

Hourly Rate Gauge

Today's value  AUD $13.23

$11.76

if $ 1 = PHP 42

$14.50

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, UK London

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $13.23 per hour or $1146.87 per month
Full Time: AUD $12.41 per hour or $2151.28 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Anj has a bachelor's degree in Tourism Management.
  • She has been working for almost 7 years in the Payment Terminal Services, Real-Estate, E-Commerce, Retail, Digital Marketing and Advertising,  Solar Company, Hospitality and BPO Industries where she supported the following tasks:
    • Purchasing Head
    • Procurement Officer and Supervisor
    • Data Entry Specialist
    • E-commerce Junior Project Manager
    • E-commerce Virtual Assistant/Chat Support
    • Facilities Associate
    • Technical Support
    • Customer Service
    • Phone Support 
    • Administrative tasks
    • Order Processing
    • Creating PO (Purchase Order) and processing Purchase Requisition
  • She is proficient using Google Suites, MS office, Trello and Canva.
  • She considers herself as harworking and dedicated person.
  • She can start ASAP, amendable working any shifts, and open for any full-time or part-time role.
Predictive Index Profile - Operator

Strongest Behavior
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Behavioral Summary

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Angela Rose has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Angela Rose will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


 
Employment History
E-Commerce Customer Service VA
Industry:Retail / MerchandiseEmployment Period:August 2020 to March 2021 (7 Months)Duties and Responsibilities:
  • Answer emails and chat inquiries on Help Scout.
  • Create and manage tickets on Trello.
  • Source winning products and niches on AliExpress and AdSpy.
  • Edit pictures and GIFs for product listings.
  • Create product funnels and product pages on Shopify.
  • Upload products to Shopify platform.
Procurement Supervisor/Officer/E-Commerce Customer Service Junior Project Manager
Industry:Advertising / Marketing / Promotion / PREmployment Period:July 2021 to January 2022 (6 Months)Duties and Responsibilities:
  • Fulfill and validate purchase requests from all departments.
  • Perform strategic sourcing and negotiate with vendors.
  • Process purchase orders and other purchasing documents.
  • Maintain vendor files and documents.
  • Create and manage the team schedule.
  • Coordinate with Finance regarding payment status.
  • Monitor the inventory and maintenance of office equipment.
  • Negotiate pricing and implement effective pricing strategies.
  • Create purchase orders (POs) and process purchase requisitions from employees.
  • Request payments from the finance department for approved quotations and orders.
  • Provide regular instructions to suppliers regarding pricing, procedures, and company branding.
  • Handle order processing and fulfillment from E-commerce and Social Media platforms.
  • Upload and organize products and details on Seller Center platforms.
  • Coordinate packing, booking logistics, and shipments.
  • Source potential leads and maintain relationships with vendors.
  • Present merchant decks to sellers.
  • Deliver excellent customer service to internal stakeholders and external vendors.
Admin and Purchasing Head
Industry:OthersEmployment Period:February 2022 to August 2023 (18 Months)Duties and Responsibilities:
  • Fulfilled and validated purchase requests for all departments.
  • Created purchase orders.
  • Conducted strategic sourcing and negotiated with vendors.
  • Processed purchase orders and other purchasing documents.
  • Maintained vendor files and records.
  • Sent Statements of Account (SOA) to merchants and cli
Medical Virtual Assistant
Industry:Healthcare / MedicalEmployment Period:March 2024 to June 2024 (3 Months)Duties and Responsibilities:
  • Provided patient care, handled phone calls, created phone notes, and managed tasks.
  • Managed correspondence, accounts receivable, and performed billing and coding tasks.
  • Coordinated with various departments to ensure smooth operations.
  • Managed emails and performed a variety of medical administrative tasks.
  • Updated and followed up on orders in Durable Medical Equipment (DME).
  • Plotted and updated the provider's schedule in Dr. Chrono.
  • Served as the executive assistant to the Director of Operations.
Data Entry Specialist
Industry:Property / Real EstateEmployment Period:April 2022 to January 2023 (9 Months)Duties and Responsibilities:
  • Created spreadsheets to track important customer information.
  • Transferred data from hard copies to a digital database.
  • Updated customer information in the database.
  • Organized existing data in spreadsheets.
  • Verified outdated data and made necessary updates to records.
  • Navigated CRM tools such as Ready Mode, Hivemind, Skip Genie, and other appraisal website
Technical Support Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:December 2015 to May 2016 (5 Months)Duties and Responsibilities:
  • Provide daily technical support to users of various computer systems.
  • Answer user questions promptly and accurately.
  • Analyze and diagnose system problems.
  • Quickly implement solutions to restore proper system operation.
  • Ensure high-quality service and maintain system performance standards.
  • Document issues and resolutions for future reference.
  • Collaborate with other IT team members to improve support processes.
Facilities Associate and Customer Service
Industry:Hotel / HospitalityEmployment Period:November 2016 to April 2018 (17 Months)Duties and Responsibilities:
  • Welcome clients and guests warmly.
  • Answer incoming calls and emails promptly.
  • Monitor and receive incoming and outgoing documents.
  • Book and manage meeting rooms.
  • Monitor and maintain office supplies and materials.
  • Address facilities concerns efficiently.
  • Organize and release lockers to agents.
Front Desk Receptionist F&B / Customer Service
Industry:Hotel / HospitalityEmployment Period:July 2016 to November 2016 (4 Months)Duties and Responsibilities:
  • Welcome and greet hotel guests warmly.
  • Assist guests to their respective tables and chairs.
  • Manage table reservations efficiently.
  • File and organize important documents.
  • Provide exceptional customer service to ensure guest satisfaction.
  • Handle guest inquiries and resolve any issues promptly.
  • Offer information about hotel services, amenities, and local attractions.
  • Ensure the front desk area is tidy and presentable.
  • Coordinate with other hotel departments to enhance guest experiences.
Not Applicable
Skills

★★★ Advanced:
Procurement, Purchasing Management, eCommerce, Administrative Skills, Data Entry

★★ Intermediate:
Video Editing, Customer Service

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/16424888280

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Asus

Processor:

Intel® Core™ i5-9300H CPU @ 2.40 GHz 2.40 GHz

Operating System:

Windows 11