Industry:Retail / MerchandiseEmployment Period:February 2021 to January 2023 (23 Months)Duties and Responsibilities:
- Product listing
- Invoicing
- Data entry
- Inventory
Candidate No. 437844
PLAY AUDIO
Manjho
Administrative
Inbound Sales Representative
Technical Support Specialist
Skills
★★★ Advanced:
Customer Retention, Customer Service, Customer Support, CRM, more
★★ Intermediate:
Microsoft Office, Microsoft, Shopify, Amazon, more
Hourly Rate Gauge
Today's value AUD $9.95
$9.01
if $ 1 = PHP 42$10.66
if $ 1 = PHP 30Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time Part Time
Preferred Timezone:
Not Applicable
Hourly & Monthly Rate:
(inclusive of service fee)
Part Time: AUD $9.95 per hour or $861.97 per month
Full Time: AUD $9.95 per hour or $1723.93 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Employment History
Virtual Assistant
Freelance Travel and Hotel Reservation Specialist
Industry:Travel / TourismEmployment Period:April 2021 to November 2021 (7 Months)Duties and Responsibilities:
- Doing inbound and outbound calls, chat and email for their hotel and reservation.
- Handling any issues related to Hotel and Reservation in general, including apps and website errors.
Technical Support Representative
Industry:TelecommunicationEmployment Period:October 2020 to April 2021 (6 Months)Duties and Responsibilities:
- Taking in calls for their customers who were having issues with their internet coverage and connection including issues with calls, messages and any other related issues.
- Troubleshooting with customers over the phone.
- Ticketing
Customer Service Representative
Industry:Retail / MerchandiseEmployment Period:July 2019 to April 2020 (9 Months)Duties and Responsibilities:
- Doing chat and email support for customers who were having issues with their orders/ deliveries.
- Providing compensation when necessary, order tracking,
- Calling customers if needed.
Technical Support & Customer Service Representative
Industry:TelecommunicationEmployment Period:September 2018 to June 2019 (9 Months)Duties and Responsibilities:
- Taking in calls from Google Play customers who were having issues with their Subscriptions, Payments, Fraud Activities and other issues related to Google Play accounts and Services.
- Troubleshooting with customers over the phone and sending in email.
Customer Service Representative/Recruitment Specialist
Industry:Advertising / Marketing / Promotion / PREmployment Period:September 2015 to October 2018 (37 Months)Duties and Responsibilities:Recruitment Specialist || June 2016-October 2018
- Promoted as a Junior Recruitment Specialist.
- Doing an initial interview for applicants over the phone and face to face.
- Assessing applicant’s portfolios and resumes and assigning them on what account suits theri background, experience and skills
- Inviting and booking them for interviews
- Endorsing them to Lead recruiters
- Handling a workout program account as a Retention officer cum customer service.
- Talking and negotiating with customers who were about to end their subscriptions with the services the account offers, making sure they stay with the account.
Customer Service Representative
Industry:Banking / Financial ServicesEmployment Period:August 2013 to June 2015 (22 Months)Duties and Responsibilities:
- Handling Paypal for billing and payments.
- Taking in calls who were having errors or issues with their Paypal account or transactions.
- Troubleshooting with them over the phone or setting right expectations
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Hotel and Restaurant Management
Graduation Date:
October 2013
Located In:
Philippines
License and Certification:
Not Applicable
Skills
★★★ Advanced:
Customer Retention, Customer Service, Customer Support, CRM, Chat Support, Email Support, Social Media Management, Social Media Marketing
★★ Intermediate:
Microsoft Office, Microsoft, Shopify, Amazon
Work at Home Capabilities
Internet Bandwidth:
50 Mbps
Working Environment:
Private Room
Speed Test Result:
Not Applicable
Internet Type:
Fiber
Hardware Type:
Desktop
Brand Name:
WIN-70224HLGMS6
Processor:
Intel(R) Core(TM) i5 CPU
Operating System:
Windows 10
• She became a support for Shopify for 2 years handling
- product listing
- uploading and editing pictures of the product
- sending invoice, processing refund.
- bulk product uploads
• He has extensive knowledge in tools such as Amazon, Zendesk, Salesforce and Canva.• He can start immediately.