Candidate No. 435062
PLAY AUDIO
Jay Czer

Customer Support

Network Administrator

Phone Support Agent

Email Support Agent

Skills

★★★ Advanced:

Email client, Email Handling, Management, Procurement, more

★★ Intermediate:

Network Administration, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time Part Time

Preferred Timezone:

Australian Eastern Standard Time, Australian Central Standard Time, Australian Western Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $11.59 per hour or $1004.42 per month
Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Jay has been working for 12 years. He started his career as an IT technician and joined the BPO in 2014 as a customer service representative. He handled e-commerce and finance accounts.

He is proficient in supporting the following:
  • Computer troubleshooting
  • Computer networking
  • Customer support (chat, email, phone)
  • Fraud detection
  • Admin tasks
He is exposed to the following software/applications:
  • Client-specific CRM
  • BMM
  • eChamps
  • Zoom
He can start immediately.
He prefers working on a day shift for either part-time or full-time positions.
Employment History
System Analyst
Industry:Healthcare / MedicalEmployment Period:February 2013 to February 2015 (24 Months)Duties and Responsibilities:
  • System updates
  • System monitoring
  • Computer hardware repair
  • Computer software repair
  • Computer hardware/software procurement
  • Network planning 
  • System security
Manager/Technician
Industry:Computer / Information Technology (Software)Employment Period:July 2008 to February 2009 (7 Months)Duties and Responsibilities:
  • Computer maintanance 
  • Procurement of hardware
  • Computer hardware repair
  • Computer software repair
Manager/Technician
Industry:Computer / Information Technology (Hardware)Employment Period:February 2009 to April 2009 (2 Months)Duties and Responsibilities:
  • Computer hardware repair
  • Computer software repair
Admin Officer
Industry:Consumer Products / FMCGEmployment Period:July 2013 to October 2013 (3 Months)Duties and Responsibilities:
  • Team leader
  • Monitor the store
  • Administrative work
Customer Service Representative
Industry:Consumer Products / FMCGEmployment Period:April 2014 to July 2015 (15 Months)Duties and Responsibilities:
  • Monitor orders from Amazon
Sales Representative/Agent
Industry:Healthcare / MedicalEmployment Period:April 2022 to April 2022 (1 Month)Duties and Responsibilities:
  • Outbound call for diabetic testing supply
Credit Card Specialist/Fraud
Industry:Banking / Financial ServicesEmployment Period:August 2015 to September 2021 (73 Months)Duties and Responsibilities:
  • Application for credit card
  • Internet banking 
  • OTP(One Time Passcode)
Education History

Field of Study:

Nursing

Major:

Not Applicable

Graduation Date:

January 2003

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Email client, Email Handling, Management, Procurement, Planning, Network Administration, Documentations, Customer Service, Customer Support

★★ Intermediate:
Network Administration

Work at Home Capabilities

Internet Bandwidth:

100 Mbps and above

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Desktop

Brand Name:

MSI

Processor:

AMD Ryzen 3

Operating System:

Windows 10