Candidate No. 431287
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Emmy Lou

Customer Support

Web Content and Article Writer

Outbound Sales Specialist

Inbound Sales Representative

Skills

★★★ Advanced:

Not Applicable, more

★★ Intermediate:

Not Applicable, more

Hourly Rate Gauge

Today's value  AUD $14.88

$13.13

if $ 1 = PHP 42

$16.43

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Part Time Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $14.88 per hour or $1289.32 per month
Full Time: AUD $13.23 per hour or $2293.73 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Emmy has been working in the BPO for almost 8 years. She worked for clients under health insurance and telecommunication industries in the US.

She is proficient in supporting the following:
  • Customer service
  • Inbound and outbound calls for benefits, claims and plans of health insurance customers
  • Content writing
  • Social media management
  • Sales
  • Data entry

She researches and writes articles about Amazon products, travel, real estate and medicine.

She also manages different social media platforms such as FB, Instagram, and is curently studying TikTok. She does basic graphic designs thru Canva.

She is exposed to the following tools/applications:
  • Salesforce
  • Canva

She prefers morning shifts.
She can start immediately.
Employment History
Process Executive Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:January 2020 to August 2021 (19 Months)Duties and Responsibilities:
  • Inbound and Outbound calls to provide information about benefits, claims, and plans to the members 
  • Validating Legal Documentation
  • Email Support
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:September 2015 to December 2020 (63 Months)Duties and Responsibilities:
  • Inbound and Outbound calls for an International Telecommunication Company
  • Sales and Upsell
  • Email Support, Data Entry for codes and promotions
Education History

Field of Study:

Education/Teaching/Training

Major:

MAPEH

Graduation Date:

March 2013

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Not Applicable

★★ Intermediate:
Not Applicable

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Toshiba

Processor:

Intel Core i5

Operating System:

Windows 10