Customer Experience, Computer Literacy, Leadership, Organizational Skills, more
Hourly Rate Gauge
Today's value AUD $12.41
$11.07
if $ 1 = PHP 42
$13.54
if $ 1 = PHP 30
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time
Hourly & Monthly Rate: (inclusive of service fee)
Part Time: AUD $12.41 per hour or $1075.64 per month Full Time: AUD $12.41 per hour or $2151.28 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Clarence has 6 years of working experience in the Travel industry
She is proficient in Sabre, Apollo, and Amadeus
She has 5 years of experience in using Sabre
She was a reservation agent that handles hotel reservations and tour packages
She was a Travel Counselor that create international travel arrangements including air, hotel, and ground transportation.
She was a Travel Experience specialist that work out of multiple GDSs and a variety of internal tools and systems to quote, exchange, reissue, and refund airline tickets
She can start immediately
Employment History
Reservation Agent
Industry:Travel / TourismEmployment Period:September 2015 to March 2017 (18 Months)Duties and Responsibilities:
Handles hotel reservations and tour packages Prepare and send hotel or package quotation for possible clients
Proactively handle and resolve customer queries and escalations through all telephone and email channels
Follow up with reservation confirmations, modifications, and cancellations and make the changes in the system as applicable and ensure information is processed accurately
Travel Experience Specialist
Industry:Travel / TourismEmployment Period:April 2021 to November 2021 (7 Months)Duties and Responsibilities:
Assist teammates and customers via Customer and within the GDS/NDC tools to ensure you have solved their complex ticketing issues
Work out of multiple GDSs and a variety of internal tools and systems to quote, exchange, reissue, and refund airline tickets
Prioritize and Reprioritize work based on demand and imminent travel needs
Provide an exceptional level of customer support to internal and external customers
TRAVEL COUNSELOR
Industry:Travel / TourismEmployment Period:July 2017 to March 2021 (44 Months)Duties and Responsibilities:
Create international travel arrangements including air, hotel and ground transportation.
Operates with discretion within well-defined policy, regular managerial review.
Delivers customer service including telephone etiquette, and follows prescribed customer service escalation procedures.
