Digital Marketing Specialist
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:September 2021 to July 2022 (10 Months)Duties and Responsibilities:
- Appointed as the company's Brand Ambassador and has attracted over two thousand organic followers in a week producing Tiktok content with over 100K+ views.
- Heavily responsible with brand management, and engagement across the company's social media platforms generating over 60% of organic growth.
- Solidified the company’s branding consistency by following and controlling a set standard which generated an increase in traffic of over 78%.
- Implemented effective strategies and authentic
- Social Media Engagement resulting to over 2K+ clicks daily.
Digital Marketing Associate
Industry:Advertising / Marketing / Promotion / PREmployment Period:May 2021 to September 2021 (4 Months)Duties and Responsibilities:- Managed and created valuable content such as Blog Posts, Templates, Newsletters, Social Media Content for publishing which generated a 26% increase in traffic at the company's social media channels.
- Collaborated heavily with business partners and the company's team to promote content, generate new sales leads, and track performance metrics of each department in the company to ensure agility in the workforce.
- Actively responsible for inbound inquiries and upselling the company's career advancement training offerings to become a potential sale.
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:January 2019 to July 2019 (6 Months)Duties and Responsibilities:- Generated sales of more than 50 products and services on behalf of AT&T.
- Resolved customer inquiries efficiently, effectively while observing the company's standard protocols and policies.
- Mastered multitasking by seamlessly managing multiple tasks simultaneously.
- Recognized with perfect attendance resulting in productive sales generation
Strongest Behaviors