Candidate No. 428408
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Aljon

Administrative

Lead Generation Specialist

Appointment Setter

Technical Support Specialist

Skills

★★★ Advanced:

Customer Handling, Customer Experience, Telemarketing, more

★★ Intermediate:

Software requirements specification, Software Analysis, Software Troubleshooting, Computer Hardware, more

Hourly Rate Gauge

Today's value  AUD $8.63

$7.91

if $ 1 = PHP 42

$9.12

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $8.63 per hour or $1496.01 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Aljon has three years of relevant work experience in the BPO industry.
  • He has catered to clients in the US and Canada as an all-around customer representative.
  • He has confidently performed the following tasks:
    • lead generation - prequalify leads
    • appointment setting
    • email marketing
    • inbound and outbound calling
    • billing
    • upselling
  • He is proficient in using some tools such as Five9, Onex, Avaya, Citrix, Microsoft Office, and Google Suite.
  • He is available to start immediately.

Predictive Index Behavioral Profile - Promoter
https://www.predictiveindex.com/reference-profile/promoter/

Strongest Behaviors

  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Behavioral Summary
Aljon is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

Cheerful and upbeat; makes friends easily and enjoys doing things for people, although they’re rather casual about exactly how things are done. This individual’s friendly, enthusiastic style makes others feel welcome. Strongly persuasive; has complete confidence in their ability to gain others’ trust and buy-in; is persistent and won’t take “no” for an answer.

Employment History
Lead Generation Specialist
Industry:Advertising / Marketing / Promotion / PREmployment Period:March 2020 to January 2022 (22 Months)Duties and Responsibilities:
  • Pre-qualify leads
  • Make outbound calls from small to medium size business owners
  • Email clients or business owners
  • Highlight services offered to clients
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2019 to January 2020 (5 Months)Duties and Responsibilities:
  • Handles customer complaints
  • Fix technical issues
  • Explain billing informations
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:October 2017 to September 2018 (11 Months)Duties and Responsibilities:
  • Handles customer complaints
  • Fix technical issues
  • Explain billing informations
  • Do cross selling
Lead Generation Specialist
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:June 2022 to March 2023 (9 Months)Duties and Responsibilities:Make business to business call to business owners to qualify them for the program.
Customer Service Representative/Virtual Training Facilitator
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:May 2023 to May 2024 (12 Months)Duties and Responsibilities:Take inbound calls and assist customers in booking tours and transfer services. Facilitate class and train new hires.
Education History

Field of Study:

Political Science

Major:

Criminology

Graduation Date:

March 2017

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Customer Handling, Customer Experience, Telemarketing

★★ Intermediate:
Software requirements specification, Software Analysis, Software Troubleshooting, Computer Hardware, Computer Literacy

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Download: 62.46, Upload: 56.82

Internet Type:

Fiber

Hardware Type:

Desktop

Brand Name:

Dell

Processor:

Intel Core i5

Operating System:

Windows 10